Wipro wins NASSCOM Award for Process Innovation
February 11, 2010
Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT), has been awarded the coveted NASSCOM IT Innovation Award in the Process Innovation category for the year 2009 at the NASSCOM India Leadership Forum 2010 held in Mumbai. Wipro has received this award for its innovative application services model – Cigma (Centre for Integrated Global Management of Applications).
The NASSCOM Innovation Awards are the premier platform for Indian companies to showcase their innovation and to encourage innovative practices across the IT-ITES industry. The award recognizes innovation in a company’s business processes, models, inputs, go-to-market strategies, delivery models to realize significant business value.
Cigma is Wipro’s next generation service management platform which enables the integration of BPO, IT and Device Management Services. Cigma enables customers to manage IT outsourcing engagements through business linked KPI’s rather than traditional IT SLA’s. CIGMA integrates cutting edge technology and process elements to deliver stability of the client’s business platform at a lower cost.
Mr.N.S.Bala, Senior Vice President, Manufacturing Business Unit of Wipro which incubated Cigma said, “Cigma has contributed significantly in enhancing the depth of engagement with our customers as well as positioning us higher in the value chain. What is really exciting for our customers is that Cigma enables an integrated business process view of multiple services, thereby enabling better business outcomes”.
Congratulating Wipro, Ameet Nivsarkar, Vice President, NASSCOM, said, “Innovation will be the biggest driver and differentiator in the coming years. The Indian IT-BPO industry has maintained an edge by constantly innovating, and not only new solutions but also new processes and business models. Wipro’s is the perfect example where technology has contributed significantly to streamline an internal process that will provide tremendous value to clients. This is the sixth year of these awards, and we hope that Wipro will benefit from the exposure it gains by being a recipient of this award”
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