Wipro rated as “challenger” in SAP Outsourcing by Gartner
November 16, 2009
Wipro Technologies, the global IT services division of Wipro Limited (NYSE: WIT) announced that leading industry analyst firm Gartner, Inc., positioned Wipro Technologies in a ‘challengers’ Quadrant of its “Magic Quadrant for SAP Outsourcing, North America” report. This Magic Quadrant analyzes 20 providers of SAP application outsourcing services providers in the North American market.
“We believe this positioning of Wipro, highlights our commitment to driving business value to our clients, Wipro has been at the forefront of innovation and have made significant investments in automation of application outsourcing thus driving predictable, scalable and cost effective solutions to our clients,” Said Arnab Chaudhury, Global Head Application Management Services, Wipro Technologies. “We believe this is validated by the success of our FlexDelivery model.”
Wipro’s innovative FlexDelivery model to manage enterprise application landscape has been deployed by more than 40 customers as on date to handle complexity and criticality of environment and business processes, variability in work volume typical in application maintenance and support engagements. The delivery is rendered from globally located FlexDelivery centers using standardized platform of tools and processes with teams aligned by competency. FlexDelivery has led to 10-15% improvement in service level and end-user experience.
About the Magic Quadrant
The Magic Quadrant is copyrighted November 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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