A report by the Economic Times said that knowledge process outsourcing (KPO) provides excellent business opps for Indian enterprises. It is also likely to provide the industry with value added services, said consulting firm Gartner. Read more
Written by admin · Filed Under KPO blogs | Leave a Comment
In an age when American students outsource the writing of their term papers and homework to third parties, it should come as no surprise when some American professors have decided to outsource the grading of their students’ work. That is exactly what the Chronicle of Higher Education noted back in April when it mentioned Lori Whisenant, the director of business law and ethics studies at the University of Houston, who decided to outsource assignment grading to a company whose employees were mostly in Asia and India in particular. Apparently, her seven teaching assistants could not keep up with grading the papers from and providing appropriate feedback to the 1,000 juniors and seniors enrolled in her course each year. Read more
Written by JohnU · Filed Under KPO blogs | 2 Comments
1. Overview
While the Philippines has clearly emerged as a maturing alternative to India for both call center and BPO work, the country is also increasingly attempting to position itself as the next major knowledge process outsourcing (KPO) hub. However, the United Nations Conference on Trade and Development’s (UNCTAD) 2009 Information Economy Report cited increasing geographic diversification as a threat to the Philippines’ share of the global outsourcing market while the country itself continues to score low in various competitive reports for its poor business and investment climate. Hence, does the Philippines, a country that also has a much smaller population than India, really have the potential to maintain its position as the number one alternative to India and move up the value chain to become a major global KPO player? Read more
Written by admin · Filed Under Research Articles | Leave a Comment
1. What is a business process? Read more
Written by admin · Filed Under Outsource Blogs | 1 Comment
The offshore industry of India is plagued by different issues and we have discussed a lot of them in our previous discussions. The situation in not better yet and there is bleak chance that it will recover soon—a long-term potential and perspective is what industry experts are relying on. At the same time, legal process outsourcing (LPO) companies are hiring a good number of new professionals because of the demand of litigations services from the USA is on all-time high. It is calculated that by outsourcing their legal and litigation back-office work to Indian vendors, US companies can save about 70 per cent in costs, which is quite considerable and demands much analysis of the future of this industry.
Written by Vivek Kumar · Filed Under LPO Blogs | 11 Comments
The future of KPO in India is deemed as quite bright. Though presently, it is in its infantile state, the experts and companies already well-established in this process declare that India will awake to the rising demands of KPO in near future and would be able to supplement and stabilize the meltdown of global economy and its impact on outsourcing industry. Legal Process Outsourcing (LPO) is one striking part of this huge potential and we have already discussed in our previous discussion that legal outsourcing to India is on rise. The present situation of global financial crisis only helps this cause and India is going to benefit from it.
Written by Vivek Kumar · Filed Under KPO blogs | 5 Comments
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