According to a recent developer survey finding from Jaspersoft, an open-source business intelligence supplier, there has been little damage done by the acquisition of Sun Microsystems by Oracle. The report reiterates that Java and MySQL appear to be doing well n their abode. Read more
Written by Jacob Cherian · Filed Under Outsource Blogs | Leave a Comment
Despite the controversy regarding outsourcing, IT outsourcing is catching on among U.S. firms. There are a few reasons why. Read more
Written by Jacob Cherian · Filed Under Outsource Blogs | 3 Comments
Outsourcing has turned into a popular strategy used by businesses today. The reason: outsourcing offers an inexpensive strategy for completing all or part of the bpo task. Currently, outsourcing has emerged as the most recent trend in business. Read more
Written by Jacob Cherian · Filed Under BPO Blogs | 7 Comments
“Quality is Job 1”
Many in the U.S. may remember that Ford Motor Company slogan in the 1980’s to 1990’s. Quality was in fact a winning formula for Ford as it gained market share and proved its heritage from the days of Henry Ford. And ‘Total Quality Management’ (TQM) was one of those fads, or flavor of the month in management circles. And like all fads, they come and go, with managers looking for the next “buzz” management strategy to implement. The recent product recalls plaguing Toyota, Johnson & Johnson, and even Ford Motor Company ironically demonstrates how yesterday’s number one strategic initiatives can fall by the way side. That’s why lessons should be learned from past and present product recalls and applied to LPO management. Read more
Written by spurani · Filed Under LPO Blogs | 2 Comments
Social game provider, Zynga, has said it plans to expand its operations from its base in the U.S. to a center in India. Not surprising, since Bangalore, India heralds the title – the world’s outsourcing hub. Read more
Written by Jacob Cherian · Filed Under KPO blogs | Leave a Comment
Notwithstanding the hype created over Legal Service Outsourcing (LPO), Value-Notes, a Pune-based consultancy in business intelligence and research recently published a survey of top US-Based law firms that revealed that nearly 50% haven’t heard about LPO; 36% think they do not require the service; 10% had tried and tested the model and did not find it suitable for their needs; while only a minuscule 4% declared they might use in near or distant future. Read more
Written by Radhika · Filed Under LPO Blogs | 1 Comment
In a recent Frost & Sullivan end user survey that implicated 500 central labs across Europe, lab managers were asked what they would do if they needed to perform a particular assay for which they did not have the right testing equipment. Read more
Written by Radhika · Filed Under Outsource Blogs | 3 Comments
One of the biggest challenges before Indian LPOs relates to data security. Read more
Written by Radhika · Filed Under LPO Blogs | 4 Comments
All Doubting Thomases can now rest in peace. There are reports pouring in that India is back to where it belongs — right on top of the outsourcing heap! Tune in to the latest Wall Street Journal (WSJ) article. Read more
Written by Radhika · Filed Under Outsource Blogs | 2 Comments
First the bad news. The latest Gartner Report predicts 5-20% drop in the outsourcing services costs in 2009-10 owing to the uncertain economic conditions, IT budget restraints, and general market weakness.
Now the good news. Read more
Written by Radhika · Filed Under Outsource Blogs | 1 Comment
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