Outsource Portfolio » Call Centers http://outsourceportfolio.com A portal to share and learn about Outsourcing Wed, 23 May 2012 19:44:37 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 How the Philippines overtook India in call centers http://outsourceportfolio.com/philippines-overtook-india-call-centers/ http://outsourceportfolio.com/philippines-overtook-india-call-centers/#comments Wed, 19 Jan 2011 14:17:39 +0000 JohnU http://outsourceportfolio.com/?p=5829 http://outsourceportfolio.com/philippines-overtook-india-call-centers/feed/ 0 How to use behavioral economics in the call center http://outsourceportfolio.com/behavioral-economics-call-center/ http://outsourceportfolio.com/behavioral-economics-call-center/#comments Wed, 11 Aug 2010 06:59:00 +0000 JohnU http://outsourceportfolio.com/?p=4494 http://outsourceportfolio.com/behavioral-economics-call-center/feed/ 1 More political grandstanding: Senator Charles Schumer proposes an offshore call center tax http://outsourceportfolio.com/political-grandstanding-senator-charles-schumer-proposes-offshore-call-center-tax/ http://outsourceportfolio.com/political-grandstanding-senator-charles-schumer-proposes-offshore-call-center-tax/#comments Sun, 06 Jun 2010 14:01:42 +0000 JohnU http://outsourceportfolio.com/?p=4053 http://outsourceportfolio.com/political-grandstanding-senator-charles-schumer-proposes-offshore-call-center-tax/feed/ 3 Callcenter outsourcing problems http://outsourceportfolio.com/callcenter-outsourcing/ http://outsourceportfolio.com/callcenter-outsourcing/#comments Thu, 01 Apr 2010 14:40:44 +0000 JohnU http://outsourceportfolio.com/?p=3134 http://outsourceportfolio.com/callcenter-outsourcing/feed/ 14 Egypt Offers Incentive Packages for Burgeoning Offshoring Industry http://outsourceportfolio.com/egypt-offers-incentive-packages-burgeoning-offshoring-industry/ http://outsourceportfolio.com/egypt-offers-incentive-packages-burgeoning-offshoring-industry/#comments Thu, 25 Mar 2010 10:24:05 +0000 Jacob Cherian http://outsourceportfolio.com/?p=3269 http://outsourceportfolio.com/egypt-offers-incentive-packages-burgeoning-offshoring-industry/feed/ 0 Will domestic home-based workers be the future of call centers? http://outsourceportfolio.com/domestic-homebased-workers-future-call-centers/ http://outsourceportfolio.com/domestic-homebased-workers-future-call-centers/#comments Sat, 26 Dec 2009 13:24:34 +0000 JohnU http://outsourceportfolio.com/?p=2400 http://outsourceportfolio.com/domestic-homebased-workers-future-call-centers/feed/ 8 India Vs Philippines: Outsourcing outlook http://outsourceportfolio.com/india-philippines-outsourcing-outlook/ http://outsourceportfolio.com/india-philippines-outsourcing-outlook/#comments Mon, 24 Aug 2009 11:07:52 +0000 JohnU http://outsourceportfolio.com/?p=650 http://outsourceportfolio.com/india-philippines-outsourcing-outlook/feed/ 12 Is it because they can’t say g’day right or is something else to blame? http://outsourceportfolio.com/gday-blame/ http://outsourceportfolio.com/gday-blame/#comments Mon, 17 Aug 2009 14:04:04 +0000 JohnU http://outsourceportfolio.com/?p=761 http://outsourceportfolio.com/gday-blame/feed/ 3 If you can’t compete with them, why not join them? http://outsourceportfolio.com/compete-join/ http://outsourceportfolio.com/compete-join/#comments Thu, 18 Jun 2009 14:12:00 +0000 JohnU http://outsourceportfolio.com/?p=194 http://outsourceportfolio.com/compete-join/feed/ 2 The Philippines: India’s outsourcing step child http://outsourceportfolio.com/philippines-indias-outsourcing-step-child/ http://outsourceportfolio.com/philippines-indias-outsourcing-step-child/#comments Sun, 31 May 2009 13:00:00 +0000 JohnU http://outsourceportfolio.com/?p=172 http://outsourceportfolio.com/philippines-indias-outsourcing-step-child/feed/ 4