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Architect certification increasingly impacts professionalization of IT in the cloud era

August 8, 2011

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: The Open Group. Read more

Written by Dana Gardner · Filed Under Cloud Blogs | Leave a Comment

Case study: MSP InTechnology improves network services via automation and consolidation of management systems

August 3, 2011

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP. Read more

Written by Dana Gardner · Filed Under Cloud Blogs | 1 Comment

vvNew HP Service Manager tackles time and cost associated with help desk productivity

August 3, 2011

HP today announced the latest version on its Service Manager software in an attempt to drive out a large portion of help desk cost, 85 percent of which is estimated to be spent on personnel. Version 9.30 introduces several innovations aimed at ease of use for the help desk staff, the end users, and the administrators who maintain the system. Read more

Written by Dana Gardner · Filed Under Cloud Blogs | Leave a Comment

Standards effort points to automation via common markup language O-ACEML for improved IT compliance, security

July 28, 2011

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: The Open Group.

Join this podcast discussion in conjunction with the latest Open Group Conference in Austin, Texas, to examine the Open Automated Compliance Expert Markup Language (O-ACEML), a new standard creation and effort that helps enterprises automate security compliance across their systems in a consistent and cost-saving manner. Read more