Comments on: Shared services and BPO: How to achieve optimum in real time? http://outsourceportfolio.com/ssc-and-bpo-optimum-in-real-time/ A portal to share and learn about Outsourcing Thu, 24 May 2012 02:18:32 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Jack http://outsourceportfolio.com/ssc-and-bpo-optimum-in-real-time/comment-page-1/#comment-1959 Jack Fri, 30 Apr 2010 03:24:21 +0000 http://outsourceportfolio.com/?p=2013#comment-1959 Finance & Accounting costs are under severe study. With back office functions becoming more and more significant to lift cost saving potentials both shared services and BPO providers need to provide insights on how services have been priced. New economic developments make a focus on cash flow even more vital. There are many methods out there; some of them are very well thought through but often quite widespread approaches are applied. Finance & Accounting costs are under severe study. With back office functions becoming more and more significant to lift cost saving potentials both shared services and BPO providers need to provide insights on how services have been priced. New economic developments make a focus on cash flow even more vital. There are many methods out there; some of them are very well thought through but often quite widespread approaches are applied.

]]> By: David http://outsourceportfolio.com/ssc-and-bpo-optimum-in-real-time/comment-page-1/#comment-1462 David Mon, 07 Dec 2009 07:19:02 +0000 http://outsourceportfolio.com/?p=2013#comment-1462 I totally agree with Mark. Lemme, thank you. I totally agree with Mark. Lemme, thank you.

]]> By: Tripp Babbitt http://outsourceportfolio.com/ssc-and-bpo-optimum-in-real-time/comment-page-1/#comment-1450 Tripp Babbitt Mon, 23 Nov 2009 18:40:30 +0000 http://outsourceportfolio.com/?p=2013#comment-1450 All: We have found that sharing services usually results in increased costs. The design and management of work is the biggest lever for improvement. We assume things are optimal and then share services to reduce expenses, bad assumption. As service lessens in a shared services arrangement, more people are hired costing even more money. Please read: http://blog.newsystemsthinking.com/blog/shared-services-strategy/0/0/the-case-against-shared-services http://blog.newsystemsthinking.com/blog/shared-services-strategy/0/0/dos-and-donts-of-a-shared-services-strategy Regards, Tripp Babbitt www.newsystemsthinking.com www.thesystemsthinkingreview.com (government help) _______________________________________________ Dear Tripp Thank you for the comment about possible diseconomies of scale while implementing a shared services model. That is a possible scenario as well, occuring however at the initial stage or in a few percent of implementations. According to one study, in around 10% of corporations which have decided to implement the shared services organization (SSO), the executives have decided to come back to the original model. Once again many thanks! <a href="http://www.szarafin.info" rel="nofollow">Magdalena Szarafin</a> All:

We have found that sharing services usually results in increased costs. The design and management of work is the biggest lever for improvement. We assume things are optimal and then share services to reduce expenses, bad assumption. As service lessens in a shared services arrangement, more people are hired costing even more money.

Please read:
http://blog.newsystemsthinking.com/blog/shared-services-strategy/0/0/the-case-against-shared-services
http://blog.newsystemsthinking.com/blog/shared-services-strategy/0/0/dos-and-donts-of-a-shared-services-strategy

Regards, Tripp Babbitt
http://www.newsystemsthinking.com
http://www.thesystemsthinkingreview.com (government help)

_______________________________________________

Dear Tripp

Thank you for the comment about possible diseconomies of scale while implementing a shared services model. That is a possible scenario as well, occuring however at the initial stage or in a few percent of implementations.

According to one study, in around 10% of corporations which have decided to implement the shared services organization (SSO), the executives have decided to come back to the original model.

Once again many thanks!

Magdalena Szarafin

]]> By: Why Outsource to India http://outsourceportfolio.com/ssc-and-bpo-optimum-in-real-time/comment-page-1/#comment-1443 Why Outsource to India Fri, 20 Nov 2009 09:14:34 +0000 http://outsourceportfolio.com/?p=2013#comment-1443 I agree with Mark. Lemme also know ehen is the next conference __________________________________________ ... see my comment I have just given to Mark. Best regards <a href="http://www.szarafin.info" rel="nofollow">Magdalena Szarafin</a> I agree with Mark. Lemme also know ehen is the next conference

__________________________________________

… see my comment I have just given to Mark.

Best regards

Magdalena Szarafin

]]> By: Nice blog http://outsourceportfolio.com/ssc-and-bpo-optimum-in-real-time/comment-page-1/#comment-1435 Nice blog Tue, 17 Nov 2009 11:17:29 +0000 http://outsourceportfolio.com/?p=2013#comment-1435 Very nice presentation. I wish I could have been there. Do you know when is the next conference? -Mark _________________________ Dear Mark Yes, it was definitely an event which was worth attending. Regarding the next BPO and SSC conference: This event has been organized once a year for a few years time now. So the next one will take place in the next year - September? As I would also like to attend the event next year, I will inform you (giving a proper comment) about the details closer to the date. Best regards <a href="http://www.szarafin.info" rel="nofollow">Magdalena Szarafin</a> Very nice presentation. I wish I could have been there. Do you know when is the next conference?
-Mark
_________________________

Dear Mark

Yes, it was definitely an event which was worth attending.
Regarding the next BPO and SSC conference: This event has been organized once a year for a few years time now. So the next one will take place in the next year – September?
As I would also like to attend the event next year, I will inform you (giving a proper comment) about the details closer to the date.

Best regards

Magdalena Szarafin

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