Comments on: Why shared services? – Because we need a common language http://outsourceportfolio.com/shared-services-common-language/ A portal to share and learn about Outsourcing Tue, 07 Feb 2012 20:18:53 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Standardiziation is not good? http://outsourceportfolio.com/shared-services-common-language/comment-page-1/#comment-1660 Standardiziation is not good? Wed, 03 Feb 2010 02:53:13 +0000 http://outsourceportfolio.com/?p=2721#comment-1660 Not sure what the previous commenter is talking about? Do you mean to say six-sigma, CMM standardizations are bad? I don't think so. You always need standardization in business process. Checkout the article http://outsourceportfolio.com/outsourcing-and-business-process-standardization/ that explained clearly the need for standardization in business processes. -Mark Not sure what the previous commenter is talking about? Do you mean to say six-sigma, CMM standardizations are bad? I don’t think so. You always need standardization in business process. Checkout the article http://outsourceportfolio.com/outsourcing-and-business-process-standardization/ that explained clearly the need for standardization in business processes.

-Mark

]]> By: Tweets that mention Why shared services? - Because we need a common language | Outsource Portfolio -- Topsy.com http://outsourceportfolio.com/shared-services-common-language/comment-page-1/#comment-1633 Tweets that mention Why shared services? - Because we need a common language | Outsource Portfolio -- Topsy.com Wed, 27 Jan 2010 08:04:01 +0000 http://outsourceportfolio.com/?p=2721#comment-1633 [...] This post was mentioned on Twitter by Lynne Tarter, Magdalena Szarafin. Magdalena Szarafin said: Why shared services? – Because we need a common language http://outsourceportfolio.com/shared-services-common-language/ [...] [...] This post was mentioned on Twitter by Lynne Tarter, Magdalena Szarafin. Magdalena Szarafin said: Why shared services? – Because we need a common language http://outsourceportfolio.com/shared-services-common-language/ [...]

]]> By: Business Process Standardization http://outsourceportfolio.com/shared-services-common-language/comment-page-1/#comment-1630 Business Process Standardization Tue, 26 Jan 2010 12:35:30 +0000 http://outsourceportfolio.com/?p=2721#comment-1630 Business Process Standardization is not always good. Some business processes like customer support should not be standardized. Business process standardization works well where the input and output to the process is same and predictable. If it is not then neither Standardization nor mass customization would work. These processes (often known as artistic processes) should be executed with proper judgment. Google for artistic processes and you'll see good references on this topic Business Process Standardization is not always good. Some business processes like customer support should not be standardized. Business process standardization works well where the input and output to the process is same and predictable. If it is not then neither Standardization nor mass customization would work. These processes (often known as artistic processes) should be executed with proper judgment. Google for artistic processes and you’ll see good references on this topic

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