Case Study: How Cloud Extend for Salesforce Integrates complex sales efforts for PSA Insurance & Financial Services
September 6, 2011 Written By Dana Gardner
Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Learn more. Sponsor: Active Endpoints. The cloud helps make business services more easily available, but what about making those business processes from a variety of service origins part of a cohesive workflow or complex objective? What’s still needed is [...]
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The Rise of China BPO
November 27, 2010 Written By admin
China is seeing tremendous growth in general and its BPO sector is no exception. Choosing China is not considered a risky proposition anymore as China BPO is no longer in its infancy. The key is to pick the right processes and to work with the right providers that adhere to global standards. The whitepaper discusses [...]
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Evaluating IT Rural Sourcing and Project Center models and drivers
June 27, 2010 Written By admin
Project-Center based IT Outsourcing alternatives can provide solutions to many of the issues and challenges present in more traditional captive and staff augmentation delivery models. This whitepaper will provide insight to what alternatives CIO’s and sourcing managers have when it comes to moving IT outsourcing off-site. We will also review what is driving the need [...]
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