Comments on: Methods and Tools for Achieving Quality in BPO and ITO http://outsourceportfolio.com/methods-tools-achieving-quality-bpo-ito/ A portal to share and learn about Outsourcing Fri, 30 Jul 2010 21:11:30 -0500 http://wordpress.org/?v=2.8.3 hourly 1 By: Priyanka Singh http://outsourceportfolio.com/methods-tools-achieving-quality-bpo-ito/comment-page-1/#comment-2336 Priyanka Singh Thu, 29 Jul 2010 11:14:31 +0000 http://outsourceportfolio.com/?p=587#comment-2336 Respected Sir/Mam, Its a request if this article can include few examples related to BPO quality. With regards, Priyanka Singh Respected Sir/Mam,

Its a request if this article can include few examples related to BPO quality.

With regards,
Priyanka Singh

]]> By: Albert Serote http://outsourceportfolio.com/methods-tools-achieving-quality-bpo-ito/comment-page-1/#comment-1221 Albert Serote Fri, 09 Oct 2009 10:32:04 +0000 http://outsourceportfolio.com/?p=587#comment-1221 This is a very informative article. Could you also site upto date Industrial Engineering practices or tools being employed to measure and improve BPO processes (e.g. time study, modeling, operations management, etc). I would greatly appreciate if you could recommend sources... Thanks and more power... This is a very informative article. Could you also site upto date Industrial Engineering practices or tools being employed to measure and improve BPO processes (e.g. time study, modeling, operations management, etc). I would greatly appreciate if you could recommend sources… Thanks and more power…

]]> By: Berry White http://outsourceportfolio.com/methods-tools-achieving-quality-bpo-ito/comment-page-1/#comment-1121 Berry White Mon, 21 Sep 2009 06:28:53 +0000 http://outsourceportfolio.com/?p=587#comment-1121 True True

]]> By: business process outsourcing http://outsourceportfolio.com/methods-tools-achieving-quality-bpo-ito/comment-page-1/#comment-1095 business process outsourcing Tue, 15 Sep 2009 15:52:03 +0000 http://outsourceportfolio.com/?p=587#comment-1095 You've managed to describe the path outsourcers needs to take in a few brief paragraphs. You've nailed this on - Platform BPO alone is a play for cheap processing services tied to commodity ERP implementations. Vendors need to be much smarter about the value they bring to the table - and you've done a great job highlighting this here, You’ve managed to describe the path outsourcers needs to take in a few brief paragraphs. You’ve nailed this on – Platform BPO alone is a play for cheap processing services tied to commodity ERP implementations. Vendors need to be much smarter about the value they bring to the table – and you’ve done a great job highlighting this here,

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