Jobs in outsourcing

April 15, 2010

Outsourcing as an industry makes it to the news quite often, sometimes for the right reasons and sometimes not. That being said, what are the types of jobs that exist in this industry that has exercised so many people’s minds all over the world.

In India for instance most of the jobs in outsourcing pertain to the insurance, technical, financial, banking and software industries. The types of jobs that people do mostly have to do with software development services, medical transcription, IT consulting, product design, tax processing, transaction processing, financial research and so on. By 2020 Indians will be doing 20 million such jobs.

In the old days it was the unskilled and manufacturing jobs that were outsourced but the advent of the knowledge economy changed that and today most of the outsourcing jobs are knowledge based. The biggest outsourcers in the world are the US, Europe and Japan, while Indian and China happen to be the biggest beneficiaries of outsourcing, though of late emerging destinations like Philippines seem increasingly competitive.

Outsourcing, especially to India may have started with low end back office work, but the country’s vast pool of technically qualified manpower made outsourcers realize the benefits of getting even the more technically demanding jobs  routed through India. More and more jobs such as financial industry equity research, actuarial analysis and data modeling are moving to India with very encouraging results. Additionally medical research and engineering services in industries like aerospace and civil aviation are going to India.

A new and interesting trend in outsourcing of jobs is that quite a few small businesses with diverse requirements outsource to similar small sets ups. For instance a small construction company in the US needs an architect’s services to design for an apartment block project. Not being able to afford the astronomical sum professionals charge back home they outsource it to a small Indian firm, who do it for a fraction of the cost. Or there is someone who is writing a book on health-care but does not find time; he outsources to someone in Canada. People are outsourcing across the board even as you read this, and all kinds of people find that their skills are in demand internationally. These people could be school teachers, journalists, writers, engineers, animators or plain office assistant- they can all be and in many cases are beneficiaries of this new wave of outsourcing.

Many people in fact go as far as to suggest that outsourcing is the best way of getting things done. The increasing pervasiveness of the internet economy, the falling costs of transactions has made traditional firms and their hierarchical structure seem rather outdated and inefficient. Seamless outsourcing lets firms or people seek out the best deal for themselves from across the four corners of the globe, leading to massive decentralization. The present paradigms of organization and employment are in for a seismic change under this scenario. The bottom line is that outsourcing is only going to increase in the future.


8 Responses to “Jobs in outsourcing”

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  3. legal process outsourcing services on April 26th, 2010 5:28 am

    This is so true almost all outsourcing jobs are knowledge based, others as such manually maintained with raw labor power will only end up in investment costs and loses.

  4. Jack on April 28th, 2010 5:34 am

    Outsourcing job does not necessarily mean that it is an offsite position. Outsourcing jobs may also be traditional on-site positions. Many large companies have branches in India and China where they hire local people to keep the cost low. This usually results in huge savings for the company.

  5. BPO Manila on May 5th, 2010 2:23 am

    It’s why more companies are turning to call centers to replace or augment their existing inbound and outbound customer service and sales operations. In today’s tough economic environment, there isn’t a better way to simultaneously cut costs and create new revenue.

  6. Data on May 5th, 2010 11:04 am

    This is really interesting take on the concept. I never thought of it that way. I came across this site recently which I think will be of great use.

  7. Online Home Outsourcing Jobs on May 20th, 2010 6:07 am

    Outsourcing jobs are many profitable jobs

  8. Data Entry on July 24th, 2010 5:37 am

    It is true that most financial companies struggled in recession outsourced their work and reduced their risk. Now all of they are enjoying cost benefits.

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