Infosys builds cloud-based system for Hudson in payroll and billing systems

September 15, 2012

Reduced costs and higher user satisfaction with cloud-based talent management platform
Infosys and Hudson Opens in a new window, a global talent solutions companywith expertise in leadership and specialised permanent and contracting recruitment, RPO and talent management , today announced the successful implementation of the Infosys TalentEdge platform.

Hudson’s businesses in Australia and New Zealand are using Infosys TalentEdge to streamline payroll and billing for more than 2,000 temporary and contract staff managed for Hudson clients, as well as to handle payroll for Hudson’s own 600 employees in the region. Hudson has already posted significant savings when it comes to process efficiencies, technology, management and support time, and even real estate costs since it adopted the cloud-based platform 18 months ago. Cost reduction, however, was a secondary driver to quality and innovation, according to Hudson.

“Our legacy payroll and billing systems were siloed, inefficient and nearing end of life. To continue to grow our business, we knew we needed a best-in-class integrated platform like Infosys TalentEdge,” says Hudson’s Asia Pacific Chief Financial Officer, Mark Leigh. “But we wanted more than just help with payroll. With Infosys, we have found an innovation partner who collaborates with us to realize our long term business strategies.”

Infosys and Hudson recently co-created a contractor portal as an add-on to the platform, which Leigh says is a key to improving user satisfaction. “It sounds simple, but the systems that most organizations use to track contractor hours tend to be quite cumbersome. We worked with Infosys to create an intuitive online portal that makes it much easier for Hudson contractors to get paid quickly and accurately, and even to subscribe to SMS-based real-time alerts,” he says. “The satisfaction of our contractors and clients is a huge driver for us. We have already had great feedback, and expect more to come as we take advantage of TalentEdge mobility features like iPad and iPhone support.”

Australian portal consultancy Collaborative Technologies supported Hudson and Infosys in designing and building the new portal.

“Co-creation is at the core of our Infosys 3.0 strategy to help our clients build their enterprises of tomorrow,” says Samson David, Vice President and Global Head – Business Platforms, Infosys. “Infosys and Hudson have brought together their respective expertise in talent management and technology consulting to create a solution that liberates organizations. They can spend less time on transactional Human Resource processes like payroll and more on deepening engagement and driving business growth.”

Infosys TalentEdge is a flexible platform designed to meet different talent management requirements of individual clients — from smart device support and social media-style collaboration to performance management and succession planning. The platform is designed to offer enterprise grade functionality for the entire ‘hire-to-retire’ HR life cycle in a scalable, ‘pay-as-you-go’ model. Additionally, client data is hosted locally to assure data sovereignty.