Genpact wins 2010 global outsourcing 100 honor
August 28, 2010
NEW YORK – August 25, 2010: Genpact Limited (NYSE: G), a global leader in business process and technology management, today announced that it has been recognized as one of the world’s top outsourcing service providers as featured in the 2010 Global Services 100 provider list. This marks the fourth consecutive year that Genpact has been acknowledged as one of the top service providers. The 5th Annual GS100 study was conducted by Global Services in association with NeoAdvisory, the globalization and sourcing advisory firm. Genpact secures its place in the GS100 list and has been featured in five categories: Top BPO, FAO, HRO, Procurement Outsourcing and Top Industry-specific BPO Vendors in recognition for its competence and excellence as a service provider.
The 2010 GS100 list represents companies that serve mature global clients through advanced global delivery models, have broad portfolio of service offerings or niche leadership, and have demonstrated business excellence. The study involves an extensive survey seeking both quantitative and qualitative information from service providers who voluntarily opt to participate. Over 200 data points, regarding leadership, effective operations, service offerings, client relationships and human capital are evaluated to arrive at this list. Genpact has been a consistent performer in the Global Services 100 Survey, having been named winner of the Best Performing BPO category for the last three years – 2007, 2008, and 2009. In 2009, Genpact was named number one in the Finance & Accounting Outsourcing (FAO) category.
“We thank Global Services and neoIT for once again recognizing Genpact as a leading provider of business process management services for global companies,” said Pramod Bhasin, president and CEO, Genpact. “We would also like to thank our clients, who drive us to be best-in-class everyday. We see the listing as an important recognition of the success we have achieved in delivering business impact through innovative solutions for our clients around the world.” he added.
“2009 was a tough year for the outsourcing industry. Service providers in the GS100 list are typified by their resilience to weather the economic downturn, the ability to retain market leadership, and the flexibility to play by the changed rules of the industry,” said Ed Nair, editor, Global Services.
“There is a recognition in large companies that outsourcing as a means to reduce costs has had its time; these companies are increasingly looking at service providers being able to make their operations more effective globally and even to transform key areas of their business. The GS100 companies are the ones who are delivering on these fronts and are equipped to demonstrate new forms of value in outsourcing to their clients,” said Atul Vashistha ,Chairman, NeoAdvisory.
Companies who opted to participate in the survey were asked to share extensive information through an online survey done during the months of April and May in 2010. The top 100 list and the names in the categories are derived using a scientific research methodology based on over 200 data points and several qualitative parameters. The GS100 model for analysis is based on four primary pillars; Management Excellence, Customer Maturity, Global Delivery Maturity, and Breadth of Services Portfolio. A weighted scoring scheme is used to rate each of the above areas based on a scoring scheme designed by a panel from Global Services’ and NeoAdvisory’s practice experts.
-
Advertisements
Text Links
