Genpact signs multi-year Contracts
April 2, 2010
NEW YORK–(BUSINESS WIRE)–Genpact Limited (NYSE: G – News), a leader in managing business processes, and Hello Communications Inc., a 100% subsidiary of Hikari Tsushin Inc. (1st Section of Tokyo Stock Exchange) today announced the signing of multi-year contracts to provide services – ranging from customer service and finance and accounting to IT infrastructure support and back office processing – from Genpact’s delivery centers in China.
The relationship with Genpact would enable Hikari Tsushin Inc. to provide cost effective services from China to its customers in Japan while enabling the company to make forays into the fast growing China market. Genpact has been continuing to grow its business capabilities in the Greater China market.
“We are delighted to partner with Genpact and leverage their strong process discipline, quality rigor and business process reengineering expertise to offer best-in-class services to our customers,” said Shigetaro Toyoda, CEO of Hello Communications Inc. “The integration of the sales and marketing skills of Hikari Tsushin and Genpact’s best-in-class services will enable a faster time-to-market and lower operating costs.”
Speaking about the partnership, Mitsuru Maekawa, CEO of Genpact China said, “We are happy to work with Hikari Tsushin Inc. and help them in their goal of reducing costs, improving efficiency and delivering better value to their customers. This venture also allows us to build further scale and competencies in the areas of finance and accounting, IT infrastructure support and customer service for the Chinese and Japanese markets.”
-
Advertisements
Text Links
