Gartner predicts Indian IT spending in Financial Services to reach Rs. 377 Billion

June 9, 2012

The Indian financial services industry (FSI) will spend 377 billion rupees on IT products and services in 2012, an increase of 17.4 percent over 2011 revenue of 321 billion rupees, according to Gartner, Inc. This forecast includes spending by insurers on internal IT (including personnel), hardware, software, external IT services and telecommunications.

Telecommunications equipment and services represents the biggest spending category, and it is forecast to reach 131 billion rupees in 2012, up from 113 billion in 2011. However, spending on software is expected to grow the fastest in 2012, with revenue totaling 34 billion rupees in 2012, up 28 percent from 2011 revenue of nearly 27 billion. This is being driven by a very high growth in enterprise software applications such as financial and administration packages, and customer relationship management.

“The real spend drivers will be the Indian retail bankers, although all financial services sectors including insurance and securities are increasing IT spend as they build out their infrastructures, “ said Derry Finkeldey, principal research analyst at Gartner. “Mobile is really top of mind for CIOs currently, and enterprise spend on devices is increasing and expected to grow by nearly 50 percent in 2012. There is also a corresponding growth in mobile network services, of nearly 30 percent.”

“This focus on mobility is a global trend, but particularly pertinent to Indian FSIs,” said Ms Finkeldey. “They are all focused on leveraging the high mobile penetration to bring banking services to a wider audience.”

Further information on financial services sector IT spending is available in the Gartner report, ”Forecast: Enterprise IT Spending by Vertical Industry Market, Worldwide, 2010-2016, 1Q12 Update”, at http://www.gartner.com/resId=1982716. This vertical industries forecast provides total enterprise IT spending, including internal spending and multiple lines of detail for spending on hardware, software, IT services, and telecommunications for vertical industries and 43 countries within seven geographies.