Don’t Want to Outsource? Try Homeshoring instead
December 21, 2008

This could actually be a win-all for all. As a halfway compromise between on and offsite development, homeshoring can be the next big survival option for the downturn. Read more

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Cost is not the only consideration in outsourcing
December 14, 2008

Offshore development has always been regarded as an effective strategy for organizations wanting to cut costs and/or remain focused on their core business values. The common management principle is that the stronger your core, the more opportunities you will have to move into other profitable ventures. The rationale behind outsourcing is thus to transfer all non-core activities to other vendors, who can perform those activities as well, if not better than the parent company. Read more

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A smart outsourcer knows whether he needs a Merc or a Chevrolet will do
December 1, 2008

Selecting an offshore vendor who best meets your business needs is perhaps the most difficult decision you make as an outsourcer. There are at least a hundred issues to be sorted out before a deal can be struck. Read more

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Outsourcing Data Analytics
October 22, 2008

Companies have been collecting huge volume of business data for several years. The growth of Internet accelerated the data collection trends as businesses started offering their services over World Wide Web. Read more

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Why Offshore Outsourcing Fails?
July 5, 2008

Offshore outsourcing projects can fail for various reasons. In this blog we will explore some of the common reasons for the offshore outsource failure and explore various ways to avoid it. Read more

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Understanding Security risks in Offshore Outsourcing
July 5, 2008

Companies must understand that security should be there top most concern in outsourcing the work to offshore locations. This is even more critical in BPO, where the business data is sent to offshore to BPO vendors to work on those data. Following are some general guidelines companies can use in evaluating the security infrastructure of their offshore BPO vendors. Read more

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Medical Billing & Transcription Process
July 5, 2008

In this blog I will try to explore how typical medical BPO companies process the medical bills from their offshore locations. Though this blog will not get into the details of the medical billing and transcription process, readers can understand how a typical medical billing and transcription company conducts their operation remotely. Read more

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Benefits of Business Process Standards in BPO
July 5, 2008

In this article we’ll explore the benefits of business process standards and how it helps companies in their BPO initiatives. Companies that use standard business processes and tools will reduce cost and risks associated with their BPO projects. They’ll also improve the quality of the BPO operations and management. Read more

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Demystifying Outsourcing, Insourcing, Onshoring, Nearshoring, and Offshoring
July 5, 2008

For the past several years or so I involved in several outsourcing projects for various clients in my IT consulting job. I read several different articles and research reports on outsourcing and there is lot of confusion about the term outsourcing, onshoring, nearshoring and offshoring. Sending IT or business processes from high-cost countries to low-cost countries is commonly referred as offshoring. But there are several different variations exist based on the sourcing strategies, in this blog we will explore them.
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What is BTO?
June 21, 2008

Business transformation outsourcing (BTO) is the next logical step for the big outsourcing vendors. In BTO a company’s entire business process is outsourced to the BTO vendor. The BTO vendors not just manage the business processes, instead they work closely with the company to transform and improve the business process to add strategic value to the shareholders of the company. BTO goes beyond the traditional outsourcing in which the external service provider will constantly transform and optimize the business process based on the changes in the marketplace and competition. Read more

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