The process of outsourcing known for the advantages of cost and time effectiveness can be performed in various ways. Various legal structures can be used to give effect to outsourcing arrangement. One such structure is business process outsourcing through agreement with a third party. Read more
Written by Srishti Aishwarya Shrivastava · Filed Under Articles | 1 Comment
Make a list
What tasks take up a lot of your time and are relatively simple but critical to gaining new business? Posting a recurring craigslist ad? Researching anything for clients or a new business idea? Responding to new business inquiries? Write down everything you can think of. Read more
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In this globalization era, almost all types of work have been sent to cheaper offshore locations where offshore workers perform the tasks for American companies. Take manufacturing- everything from cheap toys to to innovative products like the iPhone or the Kindle are all assembled in offshore locations and sold to American consumers. Read more
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The current American unemployment rate is at 9.1%; it has been above 9% since the American financial melt-down that occurred in 2008. Who is to blame? Read more
Written by Mani Malarvannan · Filed Under Articles | 2 Comments
Technology is everywhere and is becoming of increasing importance to attract and retain consumers and engage with upstream and downstream business partners. It is changing industries, impact the roles of CEO, COO and CIO. Insurance companies are transforming their business model from selling though big, impressive marble decorated buildings and well paid sales men in Porsche cars, to a lean no fuss companies using internet as the primary sales channel. Physical newspapers are increasingly replaced by digital versions and we shop on the internet when it rains or just for our convenience. The part of the IT portfolio where time-to-market, intense business-IT interaction and innovation are the key success factors (Enabling IT). Read more
Written by François Zielemans · Filed Under Articles | Leave a Comment
For many years now hundreds of thousands of Indian youngsters, fresh out of school are getting absorbed in BPOs who require of them passable English language skills, and some rudimentary computer skills. They are then trained and put to work handling petty back end work involving clerical functions on behalf of overseas clients. It may pertain to taking pizza orders from Missouri, or teaching a 77 year old American pensioner to shut down her computer. Read more
Written by Vipin Labroo · Filed Under Articles | Leave a Comment
The interconnections between companies and their external stakeholders become more intense by the day. The world’s leading provider of lithography systems for the semiconductor industry, ASML, is a company where several hundred external business partners are very closely integrated in the design, development, integration and servicing of the systems used to make CPU’s, GPU’s, memory modules and other advanced microchips. Up to 90% of the total system costs are supplied externally and business partners several tiers deep in the supply chain have access to relevant technology and product development information from ASML. It allows ASML fast access to new innovations created throughout its value chain, without the need to invest themselves in all these areas. ASML focuses on the high value-added integration role, including product competence and manufacturing cycle times while the business partners design and manufacture specialized subsystems. Read more
Written by François Zielemans · Filed Under Articles | Leave a Comment
Redding, Jamaica-based firm, Archway Caribbean is a document storage firm that was founded three years. Since then it has become successful in offering outsourced document storage and management solutions to companies around the world. Read more
Written by Jacob Cherian · Filed Under Articles | Leave a Comment
The economy is picking up again and companies are looking for opportunities to grow. Flexibility, innovation and speed to market are shifting to the top of the wish list. This adjustment has not only an impact on the internal organization, but also on the sourcing strategy. A sourcing strategy which focused the last couple of years on signing contracts aimed at lowering cost through standardization and economies of scale. Read more
Written by François Zielemans · Filed Under Articles | Leave a Comment
Outsourcing started in the early 90’s as a revolutionary phenomenon of sending unskilled work from developed countries to developing countries and is now transformed into globalization. Globalization fundamentally changed the structure of business, consumers, and the political landscape that revolves around us. Goldman Sachs predicts that the Chinese economy will overtake the American economy by 2020 and Indian economy will overtake the American economy by 2043(see graph below). Whether China and India can overtake the United States might be a different matter, but it is a fact that both countries are growing faster than the US. Read more
Written by Mani Malarvannan · Filed Under Articles | 2 Comments


