HP Expert Chat explores how Insight Remote Support and Insight Online bring automation, self-solving capabilities to IT problems
June 26, 2012

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP. Read more

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Cloud-powered services deliver new revenue and core business agility for SMB travel insurance provider Seven Corners
June 13, 2012

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware. Read more

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Business Process Outsourcing- Third Party Agreement and Legal Issues
January 30, 2012

The process of outsourcing known for the advantages of cost and time effectiveness can be performed in various ways. Various legal structures can be used to give effect to outsourcing arrangement. One such structure is business process outsourcing through agreement with a third party. Read more

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Small Business Outsourcing: First steps to take, no matter how small you’re starting
October 12, 2011

Make a list
What tasks take up a lot of your time and are relatively simple but critical to gaining new business? Posting a recurring craigslist ad? Researching anything for clients or a new business idea? Responding to new business inquiries? Write down everything you can think of. Read more

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Can Medical Tourism Create a Global Health System?
October 7, 2011

In this globalization era, almost all types of work have been sent to cheaper offshore locations where offshore workers perform the tasks for American companies. Take manufacturing- everything from cheap toys to to innovative products like the iPhone or the Kindle are all assembled in offshore locations and sold to American consumers. Read more

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Do you blame offshore outsourcing for high US unemployment?
August 6, 2011

The current American unemployment rate is at 9.1%; it has been above 9% since the American financial melt-down that occurred in 2008. Who is to blame? Read more

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Play checkers and chess when sourcing IT
June 28, 2011

Technology is everywhere and is becoming of increasing importance to attract and retain consumers and engage with upstream and downstream business partners. It is changing industries, impact the roles of CEO, COO and CIO. Insurance companies are transforming their business model from selling though big, impressive marble decorated buildings and well paid sales men in Porsche cars, to a lean no fuss companies using internet as the primary sales channel. Physical newspapers are increasingly replaced by digital versions and we shop on the internet when it rains or just for our convenience. The part of the IT portfolio where time-to-market, intense business-IT interaction and innovation are the key success factors (Enabling IT). Read more

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Are BPOs a good long term career prospect for India youngsters?
March 6, 2011

 For many years now hundreds of thousands of Indian youngsters, fresh out of school are getting absorbed in BPOs who require of them passable English language skills, and some rudimentary computer skills. They are then trained and put to work handling petty back end work involving clerical functions on behalf of overseas clients. It may pertain to taking pizza orders from Missouri, or teaching a 77 year old American pensioner to shut down her computer. Read more

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Are you a micro-supplier?
March 6, 2011

The interconnections between companies and their external stakeholders become more intense by the day. The world’s leading provider of lithography systems for the semiconductor industry, ASML, is a company where several hundred  external business partners are very closely integrated in the design, development, integration and servicing of the systems used to make CPU’s, GPU’s, memory modules and other advanced microchips. Up to 90% of the total system costs are supplied externally and business partners several tiers deep in the supply chain have access to relevant technology and product development information from ASML. It allows ASML fast access to new innovations created throughout its value chain, without the need to invest themselves in all these areas. ASML focuses on the high value-added integration role, including product competence and manufacturing cycle times while the business partners design and manufacture specialized subsystems. Read more

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Jamaica To Become Potential Document Storage Hub For U.S. Firms
January 19, 2011

Redding, Jamaica-based firm, Archway Caribbean is a document storage firm that was founded three years. Since then it has become successful in offering outsourced document storage and management solutions to companies around the world. Read more

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