Infosys wins 2011 Global Most Admired Knowledge Enterprises award
December 3, 2011

Infosys has been recognized as one of the winners of the esteemed Global Most Admired Knowledge Enterprises (MAKE) Award 2011, by Teleos in association with The KNOW Network. The 2011 MAKE Panel has recognized Infosys as a leader in creating a learning organization amongst leading institutions worldwide. This is the eighth time that the company has been awarded the Global MAKE award. Read more

BPO industry consolidation
November 28, 2011

The business process outsourcing (BPO) industry witnessed buyouts and PE deals worth almost $3.9 billion between January and October this year. Read more

Capgemini opens development center in Mumbai
November 21, 2011

Capgemini announced that as an early participant in the SAP-MICROSOFT Unite Partner Connection program, which drives interoperability and collaboration among SAP, Microsoft Corp. and participating partners, has re-launched its ERP+ solution portfolio and has created a dedicated development center in support of Duet® Enterprise software. Located in Mumbai, India, the engineers at the center will help build IP sector and industry solutions in the form of business packages, tailored to clients’ specific needs to run on the Duet Enterprise platform. Through these custom-made business packages, Capgemini aims to help customers drive sales productivity, develop market opportunities, streamline processes and reduce costs by extending and leveraging SAP® applications through Microsoft SharePoint 2010. Read more

Gartner predicts world IT spending to reach $3.7 trillion
November 21, 2011

Analysts Discuss Key Issues Facing the IT Industry During Gartner Symposium/ITxpo 2011, November 21- 23, in Mumbai. India and other emerging markets continues exercising strong momentum despite inflationary pressures and appreciation of local currencies, which are expected in rising economies. Gartner’s forecast shows that worldwide IT spending will reach nearly $3.7 trillion in 2011. From this amount, emerging economies will account for $1.013 trillion.

IT spending in India is projected to total $79.8 billion in 2012, a 9.1 percent increase from 2011 spending of $73.1 billion, according to Gartner, Inc. Despite global economic challenges, enterprises will continue to invest in IT. Read more

India’s Software Products for global market
November 19, 2011

National Association of Software and Services Companies (NASSCOM) presented a preview of the two-day NASSCOM Product Conclave 2011 scheduled to be held on November 9 and 10 at the Vivanta by Taj, Yeshwanthpur, Bengaluru. Read more

Wipro wins IT Outsourcing Project of the Year award
November 17, 2011

Wipro Technologies, and Diversey, a leading global provider of commercial cleaning, sanitation and hygiene solutions, have jointly won the ‘IT Outsourcing Project of the Year’ award at the eighth annual National Outsourcing Association (NOA) Awards ceremony. Read more

Infosys creates new BPO delivery model
November 17, 2011

Infosys announced the launch of its ‘Alternative Delivery Model’ BPO strategy at Kaup in Karnataka. Kris Gopalakrishnan, Executive Co-Chairman, Infosys Ltd. and Swami Swaminathan, CEO and MD, Infosys BPO, launched the Alternative Delivery Model and inaugurated the HR shared services operation in collaboration with Infosys BPO’s service partner, Desicrew. Read more

Wipro signs supply chain outsourcing contract with Premier Foods
November 9, 2011

Wipro Technologies has been chosen by Premier Foods, the United Kingdom’s largest food producer, as a strategic technology partner. Premier Foods plc (LSE: PFD) produces and markets over 40 iconic British brands. As part of the five year strategic relationship, Wipro will be supporting both systems and processes to enhance efficiency of Premier Foods’ supply chain. This relationship will enable Premier Foods to realize quantifiable benefits for a known budgetary expenditure with minimal exposure to variable costs. Read more

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TCS subsidiary Diligenta wins insurance outsourcing deal from Friends Life
November 9, 2011

Diligenta, a subsidiary of Tata Consultancy Services (TCS), leading business process outsourcing (BPO) provider in the UK today announced that it will assume administration responsibility for 3.2 million policies for Friends Life, a provider of pensions, investments and insurance. The agreement, effective March 1, 2012, is worth $2.2 billion (£1.37 billion) over 15 years. Read more

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UK based outsourcing company Serco buys Excelior
November 4, 2011

British outsourcing company Serco said on Monday it was buying Australian contact centre firm Excelior for up to A$13.2 million, as it looks to strengthen its expanding business services offering. Read more

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