1. What is a business process? Read more
Written by admin · Filed Under Outsource Blogs | 1 Comment
Bad news deliveries are never easy. Especially when it pertains to job losses. And the possibility of snatching away a person’s steady income, a certain lifestyle, family comforts etc. The difficult decision that many corporates in America are being forced to take these days on account of the worsening situation at home gets compounded in the case of offshore vendors by the distance factor.
Written by Radhika · Filed Under Outsource Blogs | Leave a Comment
Desperate situations often call for desperate measures.
So while I do understand the angst that prompts a rookie ex-programmer like Virgil Bierschwale to start something like where he keeps venting his spleen at the American CEOs who continue to lay off employees in order to stay above the water (Bierschwale even has a “Wall of Shame” (I would call it a breast-beating forum) for them on his website) —- the fact cannot be brushed aside that outsourcing as a business model may not just survive, but even thrive in a depressed market. And, there is an economic justification for it.
Written by Radhika · Filed Under Outsource Blogs | 3 Comments
I’ve read with interest, President elect Barrack Obama’s comments on outsourcing. There is nothing new in those comments. The fear psychosis has been with us for decades. During industrialization, the dominant fear was that machines would replace humans. Post telecommunication-internet boom, the fear is that tech workers from developing economies like India and China will make white-collared American workers redundant.
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Written by Radhika · Filed Under Outsource Blogs | 5 Comments
After US financial crisis several US companies started selling their captive units to Indian companies to clean up their balance sheet. First Citi Groups sold its captive unit in India to TCS. Now it is Motorola’s turn, it decided to sell its software unit in Malaysia to India’s Satyam Computer Services Ltd and the deal should be completed by the end of 2008, subject to regulatory approvals. Satyam will take on 128 Motorola employees as part of the deal, it said a statement to the stock exchanges today.
Written by admin · Filed Under Outsource Blogs | Leave a Comment
Many of us go for offshore advertising to save time and money. If we have someone else doing the work for us, then we will have more time to focus on other aspects of our business. It also saves us money because we can get the job done at a cheaper rate than what we would have, if we had to do it in-house or within our country. However, there are some serious risks involved in outsourcing and these should be carefully considered when choosing an offshore outsource provider.
Written by nand · Filed Under Outsource Blogs | 5 Comments
More and more companies are planning to send high skilled IT jobs like application development, project management to offshore locations. Recently Dallas based ACS announced that they are planning to send high skilled jobs to countries like India, Philippines, Mexico, Jamaica, and Guatemala. ACS has 35% of its workforce located in offshore and nearshore locations, it is planning to use the cost savings from outsourcing in marketing, sales, new product development etc.
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Written by admin · Filed Under Outsource Blogs | 2 Comments
IBM’s India strategy of concentrating in the outsourcing and BPO services from Indian companies is working well for them. Last month IBM and Bharati Airtel signed an outsource agreement in which IBM will provide customer service support to Airtel’s top-end customers. Recently Bharati outsourced all the IT support and services to IBM for its Sri Lanka operation. For the 2008 third quarter, IBM reported a 24 percent increase in revenue from its Indian operations. Like IBM, HP’s Indian subsidiary won outsource deals with Godrej, Bank of India, Britannia, etc. Similiary MNC software companies like Oracle, Microsoft, and SAP won major outsource deals with the Indian companies.
Written by Mani Malarvannan · Filed Under Outsource Blogs | 2 Comments
Journalism work has been outsourced to India for several years and the trend will increase in the current economic conditions. The print media is facing difficult time competing with online news, blogs, etc. The advertisement revenue coming to the print media is reduced year over year due to tough competition from web advertisements. For example Craigslist literally killed the classified advertisements revenue for all the major news papers in US. Similarly sites like monster.com, dice.com, Naukri.com stole the market share for job advertisements from the news papers.
Written by admin · Filed Under KPO blogs | 1 Comment
The offshore industry of India is plagued by different issues and we have discussed a lot of them in our previous discussions. The situation in not better yet and there is bleak chance that it will recover soon—a long-term potential and perspective is what industry experts are relying on. At the same time, legal process outsourcing (LPO) companies are hiring a good number of new professionals because of the demand of litigations services from the USA is on all-time high. It is calculated that by outsourcing their legal and litigation back-office work to Indian vendors, US companies can save about 70 per cent in costs, which is quite considerable and demands much analysis of the future of this industry.
Written by Vivek Kumar · Filed Under LPO Blogs | 11 Comments
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