NASSCOM-Top 20 Indian IT Outsourcing Companies
September 15, 2012

NASSCOM’s listing of top 20 IT Outsourcing Companies in India Read more

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Enrich your business case with M&A ingredients
August 10, 2012

This blog shares part of its content with this older blog. I included this blog in my upcoming book but added more content. I hope you will find it useful. Read more

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App development for enterprises-Sourcing Models
August 6, 2012

It sometimes looks like everybody can develop an App or website these days as the entry barrier is relatively low. Everybody with some rudimentary knowledge on software development can produce a simple App. This combined with a huge demand in the market for Apps, has resulted in an explosion of vendors which try to get a piece of the cake. And subsequently pressure on price. Read more

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Obama, Romney, the 2012 Presidential Election and Outsourcing
June 15, 2012

We are fast approaching the 2012 presidential election, which promises to be a tense, tightly contested battle between incumbent President Barack Obama and former Massachusetts Governor Mitt Romney. The outcome of the election will likely hinge on the health of the US economy and the overall economic trajectory from now until election day. If the economy seems to be improving and adding a substantial number of jobs each month, the advantage goes to Obama. If the economy appears to be weakening and job growth is miniscule, Romney holds the edge. “It’s the economy, stupid” was one of the more memorable campaign slogans produced by Bill Clinton’s 1992 campaign and it holds true today.

As a result, outsourcing will be and has already become a major issue this election cycle. Outsourcing essentially means sending work elsewhere where cheaper labor can be found. This is an excellent strategy for companies seeking to cut costs and increase revenues. However, outsourcing has absolutely devastated American workers. As a result of a host of trade agreements, such as the North American Free Trade Agreement (NAFTA), American workers must compete with desperate workers from around the world who are willing to work at slave labor wages.

President Obama’s re-election campaign has recently attacked Romney over outsourcing. The Obama re-election team purchased a $10 million ad buy targeting the following pivotal battleground states that will likely determine the election: Colorado, Florida, Iowa, North Carolina, New Hampshire, Nevada, Ohio, Pennsylvania and Virginia. The ad claims that Romney outsourced call center jobs to India while he served as Governor of Massachusetts and that he cost the state 40,000 manufacturing jobs. The Obama ad claims that job creation in Massachusetts “fell to 47th under Romney.” The Romney campaign has contended that Obama is simply attempting to divert attention from the terrible state of the economy today.

According to FactCheck, a non-partisan “consumer advocate” for voters that sets the facts straight, the Obama ad distorts Romney’s real economic record as governor of Massachusetts. The claim that Romney outsourced call center jobs to India is not exactly true. Romney actually vetoed a measure that would have prevented the state from doing business with a contractor that was locating state customer-service call centers in India. The Democrats could have overridden the veto, but chose not to. Also, the ad’s claim that job creation in Massachusetts “fell” to 47th under Romney is highly misleading. Job creation in the state ranked 50th before Romney took office and improved to 28th after his tenure.

Obama’s own record on job creation has been abysmal. The current national unemployment rate stands at 8.2 percent. This doesn’t even take into account the millions who have simply left the work force. Perhaps the Romney election team has a strong point when it criticized the Obama team’s outsourcing ad as nothing but a diversion from the current state of the US economy.
What do you think? Is the Obama attempting to divert attention from real state of the economy? Also, do you think that outsourcing has hurt the US economy in the grand scheme of things?

Chris Hannity an online political instructor for The College City.com. Chris is closely following the 2012 presidential race and believes that outsourcing will be a hot-button issue.

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Creating Home Agents for Your Call Center
May 23, 2012

Having a team of work at home agents for your call center can be a great! Outside of the obvious cost savings, a work at home force also exhibits lower attrition levels, offers redundancy in case of disasters, and can allow the outsource provider to tap into a workforce that may be qualified but not able to work in an office atmosphere like busy mothers, the elderly, or the disabled. In this post, I will address some of the things that you should keep in mind in order to create a world class team of home agents for your call center. Read more

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Outsourcing Services are Backbones of Modern Business Organizations
February 27, 2012

Today, most of the multi-national companies are taking help from the BPO companies for managing their various responsibilities in well manner. BPO is the acronym for Business Process Outsourcing. Read more

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Proposed Indonesian Labour Outsourcing Decree: An Overview
February 21, 2012

Indonesia has of late emerged as one of the throbbing outsourcing destination. While the process of outsourcing was mushrooming in the region, the number of complains coming against such outsourcing practice regarding long working hours, temporary nature of the work and adverse effect of such outsourcing on domestic workers also increased. Read more

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Philippines Cyber Crime Protection Bill and its implications
February 10, 2012

Philippines recently tabled its Cyber crime Protection Bill which is supposed to propel the growth of the Philippines outsourcing industry. Read more

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Comparative Advantage of Outsourcing and the Legal Risks
January 23, 2012

The theory of law of comparative advantage as proposed by David Ricardo postulates that law of economics supports production of goods in a country which produces goods in a more efficient way by using lesser amount of resources. Read more

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Outsourcing Dispute: Crowdsourced Online Dispute Resolution Mechanism
January 8, 2012

If you buy some good online from a website, located outside your country which is not delivered to you within the said time, do you know of the remedy you can avail in such situation? While the obvious answer would be to file a suit in the court of the country from where you bought the good. Most of us know that court procedures are tenuous and exorbitant but do we have an alternative? Read more

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