CEOs of some companies are now promoting outsourcing to rural areas in the U.S. as an alternative to offshoring. In addition, this is not about anti-globalization or generating nationalism to generate business. Read more
Written by jakewriter · Filed Under Outsource Blogs | Leave a Comment
Viewed broadly outsourcing comprises of the following information technology, human resources, engineering, customer service, legal services, knowledge based services, R&D and so on. Countries like India took to outsourcing like a fish takes to water because of certain natural advantages like low costs, a vast pool of technically proficient manpower and wide spread familiarity with the English language. Read more
Written by Vipin Labroo · Filed Under BPO Blogs | Leave a Comment
One would imagine that outsourcing is something that concerns only large corporations, who would have the resources necessary to be able to create infrastructure overseas, which could then be harnessed to reap enormous economies of scale. Well there is some truth in it, but small businesses too can reap the benefits of outsourcing by understanding that the benefits that accrue are substantial. Read more
Written by Vipin Labroo · Filed Under Outsource Blogs | 6 Comments
In a recent deal, Wipro has acquired a major contract from India’s Punjab and Sind Bank (PSB) for $21 million after ending an earlier agreement with Satyam Computer Services. Read more
Written by jakewriter · Filed Under Outsource Blogs | Leave a Comment
Because of the economic crisis have many companies deployed aggressive scenario’s to cut cost. This resulted among others in stretching the definition of ‘non-core’ activities in order to outsource them to an external party (including selling off offshore captives to cash rich vendors). Read more
Written by François Zielemans · Filed Under Outsource Blogs | 1 Comment
Although the U.S. market is still huge as far as outsourcing is concerned and Europe is an income generator for software outsourcing to India, the downturn in the global economy has made some waves in the domestic market and other new locations. Read more
Written by jakewriter · Filed Under BPO Blogs | Leave a Comment
We all know how outsource companies brag about their CMM level, Six Sigma, COPC – 2000, etc. Two years back I wrote an article explaining how business process standardization helps customers in their outsourcing projects. Last week I read an article in Harvard Business Review, When Should a Process Be Art, Not Science? that made me to think about standardization and BPO. Read more
Written by Mani Malarvannan · Filed Under BPO Blogs | 3 Comments
Social game provider, Zynga, has said it plans to expand its operations from its base in the U.S. to a center in India. Not surprising, since Bangalore, India heralds the title – the world’s outsourcing hub. Read more
Written by jakewriter · Filed Under KPO blogs | Leave a Comment
Joint Venture: Silicon Valley Network and the Silicon Valley Community Foundation has just released their 2010 Index of Silicon Valley and the results are not so rosy. In fact, the report concluded that Silicon Valley faces a steep climb out of the current economic downturn and this contradicts the perception that the Valley is a place that can continually reinvent itself. Read more
Written by JohnU · Filed Under Outsource Blogs | 4 Comments
The Indian outsourcing industry does not seem to think so. As a matter of fact they are quite sanguine that it will be business as usual for Indian companies as they feel that US companies will continue to find outsourcing to India cheaper for their businesses. They are actually willing to concede that Obama may have had to resort to these measures more as a symbol of his solidarity with the people who have lost jobs in the current difficult times and also to shore up his slipping popularity ratings. Read more
Written by Vipin Labroo · Filed Under BPO Blogs | Leave a Comment
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