About: Mani Malarvannan
Profile: My name is Mani Malarvannan, I have been working in IT consulting since 1993, I live and work in Twin Cities, Minnesota. I started reading about outsourcing from 1998 and started writing about it from 2006.
Posts by Mani Malarvannan:
The Future of Indian BPO companies-2012 and Beyond
Since 2010, Indian BPO companies are in a buying spree. The value of BPO mergers and acquisitions might exceed several billion dollars. The main reason behind BPO industry consolidation is due to the change in customer demand and their business requirements. Read more
Can offshore outsource vendors offer innovative solutions?
Recently Forrester Research published a report on offshore vendor innovation. According to the report, close to 41% of companies using offshore outsource providers are not getting any innovative solutions from their providers. Read more
Do you blame offshore outsourcing for high US unemployment?
Due to the continuation of sluggish US economy, US companies are finding ways to use low-cost regions within the US for their IT work. Though offshore outsourcing is pervasive to find cheap but good IT labor, there are regions within US which have good IT skilled people that are willing to work for less salary compared to people in bigger cities. US companies are tapping these skilled IT workforce and onshoring their IT work. Recently Harvard Business Review published a report that specifies several US companies are started building IT centers within US and hiring IT workers. Read more
From outsourcing to globalization – 2011 and beyond
Outsourcing started in the early 90â€™s as a revolutionary phenomenon of sending unskilled work from developed countries to developing countries and is now transformed into globalization. Globalization fundamentally changed the structure of business, consumers, and the political landscape that revolves around us. Goldman Sachs predicts that the Chinese economy will overtake the American economy by 2020 and Indian economy will overtake the American economy by 2043(see graph below). Whether China and India can overtake the United States might be a different matter, but it is a fact that both countries are growing faster than the US. Read more
Can outsourcing create innovative business models?
In the last blog I explained how outsourcing helps innovation. In this blog I will discuss how outsourcing can help companies to come up with new and innovative business models using Bharti Airtel as an example. Read more
Does outsourcing really kill innovation?
Recently I read a blog in the Harvard Business Review web site. It is an interesting blog that discusses outsourcing and IT innovation. The blog suggests that large scale IT outsourcing limits strategic value of companies and limits innovation using IT as a strategic asset. It is sad that still blogs and articles are being written questioning the value of outsourcing and connecting company’s lagging innovation to outsourcing. Most of the Fortune 1000 companies in US have fully-owned subsidiaries in emerging countries like China, India, Brazil, Philippines, etc. US companies have been sending work from US to its subsidiaries all over the world. What do you call this practice? Outsourcing, offshore outsourcing, insourcing? Read more
Rapid Scalability of Complex and Dynamic Web-Based Systems: Challenges and Recent Approaches to Mitigation
In this paper, we summarize and outline some of the big challenges in addressing performance, scalability, and availability of applications with large and complex backend database systems. We present some of the limitations imposed by the CAP theorem on distributed systems development and identify some approaches that can be used to effectively address these limitations. We propose the adoption of an effective System-of-Systems approach that pushes adoption of principles supported by loosely-coupled SPU based architecture, which can support incremental development and rapid scalability of such complex and dynamic applicative needs. Read more
Can companies outsource product development for innovation?
In April 2010 issue of Harvard Business Review I read an interesting news about outsourcing product development and innovation. It was mentioned that companies cannot benefit outsourcing product development if it is too simple or too complex, companies can benefit if the product development is moderately complex. I could not find the entire article published in Acemadey of Management review. But I do not agree the notation that companies benefit from outsourcing only moderately complex product development for two main reasons: Read more
Does Business Process Standardization help BPO?
We all know how outsource companies brag about their CMM level, Six Sigma, COPC – 2000, etc. Two years back I wrote an article explaining how business process standardization helps customers in their outsourcing projects. Last week I read an article in Harvard Business Review, When Should a Process Be Art, Not Science? that made me to think about standardization and BPO. Read more