About: Magdalena Szarafin
Website: http://www.szarafin.info
Profile: Magdalena Szarafin has immense knowledge of the outsourcing sector and is one of the authorities in shared services and outsourcing industry analysis. Her research interests include insourcing and outsourcing in connection with the value chain. She is an author of many publications dealing with outsourcing, knowledge management and total quality management (TQM). Magdalena lives in Frankfurt, Germany and she works as an International Management Accountant in a big multinational group, dealing with preparation of financial statements under IAS/IFRS and local GAAP. In her leisure time she prepares a PhD dissertation focused on shared service centers. Contact her to leverage her knowledge and in-depth BPO industry penetration experience. e-mail: mszarafin (at) web (dot) de
Posts by Magdalena Szarafin:
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Shared services in the heart of Catalonia
Have you already had the possibility to make some days holiday this year? And have you already known that the first tourist destination of Spain is Catalonia? Yes, it is the first address where you can spend your holiday. But… What about shared services? Read more
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Research-based pharmaceutical companies having a… headache
Research-based pharmaceutical companies have found a medicine against a headache they have. Headache – due to increasing costs and risks among other. However, they did not have to discover this medicine – that have been known for a long time… Read more
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That can be the end of outsourcing…
Alarming statistics on outsourcing: According to a study undertaken by Compass, outsourcing usually makes both parties unhappy: the vendor and the buyer. Only 25 percent of possible project goals are reached, is the next finding of this study
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Cheap deals of today – Are they really a bargain of tomorrow?
Shared service centers in Prague, Budapest, Lodz, Poznan, Warsaw, Wroclaw, Krakow… The prospects were promising, the objectives were ambitious and the plans seemed to be realistic. But a few things have not been taken into consideration… Read more
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Financial crisis: Do we really have a reason to panic?
Is it possible to make much more profit than revenue – and that in the time of crisis? Yes, it is. Is it also possible to generate positive cash flows reporting decreasing revenues? – It is also possible, let’s learn, how to manage it. Read more
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Shared service centers: Where quality precedes quantity
Shared services in a low-cost location? That makes sense at first glance, doesn’t it? But a shared service center established in a high-cost region? Does it work? Yes, it does – let me guide you through Germany for a few of minutes to show you, how. Are you ready for the trip? Read more
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Your PC, our software… – It’s all about Bring your own PC to work
Managed services, software on demand (SoD), software as a service (SaaS), knowledge as a service (KaaS)… and many, many more. They all have something common: they are all about outsourcing intangible assets. What about outsourcing tangibles, as IT hardware for instance? Well, there is also quite a new concept on the market. It is called Bring your own PC to work Read more
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