About: JohnU
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Is Silicon Valley doomed?
Joint Venture: Silicon Valley Network and the Silicon Valley Community Foundation has just released their 2010 Index of Silicon Valley and the results are not so rosy. In fact, the report concluded that Silicon Valley faces a steep climb out of the current economic downturn and this contradicts the perception that the Valley is a place that can continually reinvent itself. Read more
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Backshoring-Reverse Globalization
In recent years, “backshoring” has occasionally been noticed by outsourcing observers (including us) and the media. However, backshoring may increasingly become the buzzword of the future as the global economic downturn is proving to be a game changer for outsourcing and globalization in general. In fact, here are some backshoring trends or statistics that have recently been mentioned by the media: Read more
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The City slowly discovers legal process outsourcing (LPO)
Following in the footsteps of the banking industry and their counterparts on Wall Street, a number of leading City law firms are beginning to seriously consider outsourcing as a way to further cut costs. However and while adopting some form of business process outsourcing (BPO) has become increasingly the norm, legal process outsourcing (LPO) has yet to significantly catch on. Read more
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Cloud computing: Just was the doctor ordered for Indian IT Outsourcers
Cloud computing is considered to be the next big thing and increasingly Indian IT outsourcers are trying to grab a piece of the cloud. After all, they are in a race to broaden the scope of their outsourcing services in order to compete for the high level work that usually goes to larger western rivals like Accenture, IBM and Hewlett-Packard. Read more
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Why are Indians (and Filipinos) better at providing services rather than at making good IT products?
Recently Sachin Dabir, a Senior Manager at Red Hat Asia Pacific, posed an interesting question on his blog where he asked (and answered) why Indians are good at coming up with IT solutions and services, but are lousy at making good IT products. To put things in context: Sachin first noted that over the past year, he has been meeting with software companies across the APAC region and from his meetings he has noted that these companies all have clients across the region and even as far away as Europe or the USA. Furthermore, he noted that these are small and medium sized companies with only 10 to 50 employees; and yet, all of them have managed to find buyers in other parts of the world who trust both the products and the companies themselves. Read more
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Migration: The great U-turn
The current economic downturn is dramatically altering the world as we know it – including domestic and global migration patterns. In fact, the Wall Street Journal noted back in June that the biggest turnaround (described as the “great u-turn”) or shift in migration flows since the Great Depression may now be underway. Just take some of the following migration trends into consideration: Read more
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Expatriates abroad: Is it time to return home?
With unemployment hovering above 10% in the USA and even higher in many parts of Europe, the prospects for unemployed foreign professionals to find work in the West are looking bleak. In fact, the Wall Street Journal recently noted that foreign based companies, especially those in Asia, are using the bleak employment picture in the USA to lure their country’s citizens back home. Read more
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India & innovation: Why hasn’t India produced an Apple, Google or Microsoft?
A New York Times article recently made an interesting observation: While American and European workers worry about their jobs being outsourced to India, Indians are worried that their country will be more like “Scranton PA” rather than “Silicon Valley.” In other words they worry over the fact that while India has achieved phenomenal success in becoming the world’s back office, it has not quickly moved up the value chain into more lucrative work. So why hasn’t India itself produced an Apple, Google or Microsoft and can India actually innovate? Read more
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Surprise: As unemployment grows, so does recruitment process outsourcing (RPO)
With the USA unemployment rate having reached 10.0% in December and predicted to remain “stubbornly high” until at least the end of next year, it may come as a surprise that recruitment process outsourcing (RPO) continues to grow at a healthy rate of growth. Read more
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Reading the tea leaves: What the past and the present tells us about the future of outsourcing
Looking back into the past, various forms of globalization have ebbed and flowed and this history, along with the present trends in the areas of regulation, trade and immigration, hold clues about the future of outsourcing. Hence, and depending on how one wants to read the tea leaves, this future may hold significant promise or future pain for those whose livelihoods depend upon it. Read more


