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  • Infosys BPO renews Finance and Accounting Contract with Alcoa

    Bangalore, August 25, 2011 – Infosys BPO, a leading player in the outsourcing services sector, today announced a five year renewal of its contract with Alcoa Global Business Services (GBS). Alcoa is the world’s leading producer of aluminum and alumina with over USD 21 billion in revenues. Infosys BPO’s partnership with Alcoa started in 2004 and has grown to include services across Finance and Accounting (F&A) and Knowledge Services (KS) processes. Read more

  • Wipro opens rural BPO in Tamil Nadu

    Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies today announced the inauguration of its first rural BPO center at Manjakkudi Village in Tamil Nadu. Wipro Technologies is the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE: WIT). The Manjakkudi center has a capacity of 120 seats, and will open with a 50 seat pilot project for an international client in the retail sector. Wipro plans to expand its rural BPO operations to 500 seats by March 2013, in Tamil Nadu and to replicate this BPO model across other states in India, in the near future. Read more

  • TCS partners with the Amsterdam Marathon

    TCS, a leading IT services, consulting and business solutions firm, was today appointed as the official technology partner to the Amsterdam Marathon and has taken up the title sponsorship of the event for the five-year period 2011-2015. Read more

  • Gartner predicts world BPO market will grow by 6.3 percent

    Research organization Gartner predicts world BPO market to grow 6.3% in 2011 and 5% in 2012. In US, the world’s largest BPO market, may see slow-down due to current economic situation. Read more

  • State of Indian BPO industry

    As per DataQuest,  Indian BPO companies have grown by 15% in 2009-10, compared to 2008-09. In 2008-09 the revenue was Rs. 35,965 crore and in 2009-10 it was Rs. 41, 466 core. Many industries reported that the Indian BPO industry is slowing and the Philippines is stealing the Indian BPO market. But the Dataquest report disputes this notion. Read more

  • KPMG and EquaTerra chooses TCS as #1 in Nordic region

    KPMG and EquaTerra chooses TCS as #1 in Nordic region for the second year in key performance indicators. TCS got high scores on Customer Satisfaction, Recommendation, Quality, Flexibility, Innovation, Relationship Management (Strategic), Risk and Transition Management and Governance. The company was ranked number one for general satisfaction in the Nordic region, attaining a general satisfaction rate of 79 percent (significantly above the average industry satisfaction rate of 69 percent). Read more

  • HRO, Strategic Partnership To Model Employee Talent

    One of the most important things that employees communicate to HR executives is that they want to learn and grow in their job. This translates into exposure. And companies like Infosys are ready to offer that exposure. It might be working with a big client like Microsoft, or a trip to the U.S., but HR departments need to identify talent and reciprocate employee initiatives with novel opportunities. Read more

  • Research firm Gartner puts Infosys BPO in Leaders position for Finance and Accounting BPO

    Research firm Gartner puts Infosys accounting and financial BPO in ‘Leaders Quadrant’ of the Magic Quadrant. The Magic Quadrants depict markets using a two-dimensional matrix that evaluates vendors based on their completeness of vision and ability to execute. The report evaluates a qualified group of 16 vendors in the Comprehensive F&A BPO market. Read more

  • TCS partners with Singapore Management University

    TCS, leading Indian outsource company partners with Singapore Management University (SMU) to create iCity lab at SMU. The new research lab will have facilities to perform research and development to create intelligent city model that will be used for urban development. As part of this partnership TCS, will invest S$6 million which will be used to provide scholarship to post-graduate students in information technology. Read more

  • Clients Seek Innovation & ‘Value Addition’ Amid Outsourcing Controversy

    Although the outsourcing industry has matured into a hugely profitable engagement for both the buyer and the seller, innovation in the industry is still a concern for the customer. Read more

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