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  • Wipro gets Pink Verify certification for its eHelpline tool

    Bangalore, India,, May 28, 2010, Wipro Infotech, the India and Middle East IT Business of Wipro Ltd and a leading provider of IT and business transformation services today announced that its eHelpline tool has been certified by Pink Elephant, the world’s leading consulting and training provider in the IT Infrastructure Library (ITIL) best practices framework. eHelpline version 3.0 becomes the first ITSM tool from the Asia-Pacific region to be successfully assessed for PINK Verify 3.1 for the 3 key processes Incident Management(IM), Problem Management (PM) and Change Management (CM) by the Pink Elephant corporation for its adherence to ITIL V3 standards, capabilities for its automation and documentation standards. eHelpline has also been successfully assessed for the Bronze level OGC SWIRL (Office of government of Commerce U.K) Certificate by APM Group. It is also among the first 5 ITSM products that are currently certified on the latest PINK Verify 3.1 toolset. Read more

  • ADP HR Business Process Outsourcing Continues Substantial Growth

    ROSELAND, NJ, May 20, 2010 (MARKETWIRE via COMTEX) — ADP (R), a leading provider of HR, payroll and benefits administration services, today announced it has achieved another significant milestone for its Human Resource Business Process Outsourcing (HR BPO) solutions, reaching more than 150 clients as of May 2010. In just the past year, ADP, a leader in the HR outsourcing industry, has signed 26 new, plus 13 renewed HR BPO contracts, demonstrating the strength of ADP’s solutions for both U.S. and global clients. Read more

  • Offshore Maturity Model Needed

    Los Alamitos, California, May 18, 2010 /India PRwire/ — The world of offshore outsourcing has matured considerably over the past five years, and U.S. companies in many sectors are struggling to find the underlying factors that differentiate successful ventures from the often well-publicized, not-so-successful offshore initiatives.

    Published by the IEEE Computer Society Press, “Key Lessons Learned in Offshore Outsourcing” is a bird’s-eye view of the reality of program implementation — a kind of offshore “fireside chat.” Through relating lessons learned in process, organization, technical matters, and vendor oversight, author Tandy Gold hits upon approaches by which managers responsible for offshoring may claim a formidable edge in the marketplace. Read more

  • Protected: Legal Process Outsourcing (LPO) – Top Ten Service Providers

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  • KPO Accounts for 45 Percent of Chile’s Global Services Revenue

    SANTIAGO, Chile and NEW YORK, May 10 /PRNewswire/ — As companies reduced their overall investment in outsourcing during the recent economic downturn, Chile bucked the trend and registered strong growth in global services revenue according to a recent “Chilean Global Services Industry Observatory” report from IDC, a leading provider of global IT research and advice. While Chile’s 2009 revenue results are still being finalized, the country generated more than US$840 million in global services revenue in 2008. Read more

  • Market forecast on the future of Contract Research Outsourcing

    GBI Research, the leading business intelligence provider, has released its latest research, “The Future of Contract Research Outsourcing – Market Forecasts to 2015, Geographical Landscape and Competitive Benchmarking” provides key data, information and analysis on the global contract research outsourcing market. The report provides market overview, competitive landscape and market trends information on the contract research outsourcing market. This report provides comprehensive information on the different service models present in the industry, key trends affecting the contract research organizations and key analytical content on the market dynamics. The report also reviews the competitive landscape in terms of mergers and acquisitions, strategic partnerships and service agreements. Read more

  • Wipro and Oracle launch Process Integration Pack for high-tech market

    Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT), and Oracle (NYSE:ORCL), announced today the launch of a co-developed solution, a Process Integration Pack (PIP) for the High Technology industry. Read more

  • Mahindra signs outsourcing contract with BASF IT Services

    Hyderabad, India, 4 May, 2010 – Mahindra Satyam, the brand identity of Satyam Computer Services Ltd. (NYSE:SAY), a leading global consulting and IT services provider announced today the signing of an off-shoring deal with BASF IT Services. Read more

  • Wipro wins Global Product Excellence 2010 Award

    Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT), today announced that its Identity Access Management (IDAM) Solution called IDAM-in-a-Rack has been honored with the Global Product Excellence Award 2010 in the ‘Identity Management Solution’ Category at an awards banquet held recently at the Palace Hotel in San Francisco, California. Read more

  • Rolls-Royce Selects TCS to expand engineering services footprint in India

    MUMBAI, April 21, 2010: Rolls-Royce, the global power systems company, and Tata Consultancy Services (TCS), (BSE: TCS.BO, NSE: TCS.NS), the leading IT services, business solutions and outsourcing firm, have announced a global engineering services partnership. TCS will provide Rolls-Royce with a range of engineering services across the entire product life-cycle. Read more

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