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  • TCS subsidiary Diligenta wins insurance outsourcing deal from Friends Life

    Diligenta, a subsidiary of Tata Consultancy Services (TCS), leading business process outsourcing (BPO) provider in the UK today announced that it will assume administration responsibility for 3.2 million policies for Friends Life, a provider of pensions, investments and insurance. The agreement, effective March 1, 2012, is worth $2.2 billion (£1.37 billion) over 15 years. Read more

  • UK based outsourcing company Serco buys Excelior

    British outsourcing company Serco said on Monday it was buying Australian contact centre firm Excelior for up to A$13.2 million, as it looks to strengthen its expanding business services offering. Read more

  • Debt Resolve partners with BPO vendor to enhance its billing and collection services

    Debt Resolve, announced that it has entered a marketing partnership with a business process outsourcing (BPO) leader that will market Debt Resolve’s patented DR Settle(TM) and its DR Prevent(TM) solution to the BPO provider’s clients and integrate the BPO’s collection platform to these Debt Resolve solutions. The new partner has hundreds of bank, utility and government clients worldwide. The revenue and order backlog of the BPO are in the multiple billions of dollars. The BPO and its affiliated companies employ over 30,000 professionals and provide end-to-end IT and business process services to clients worldwide from offices in North America, Europe and Asia. Read more

  • Accenture improves BPO capabilities by buying Zenta

    Accenture acquires Zenta, a leading provider of residential and commercial mortgage processing services in the United States. Read more

  • Genpact opens BPO delivery center in Dubai

    Genpact announced the opening of its Dubai, United Arab Emirates (UAE) global delivery center. The 80-seat modern center set up in Dubai as a licensed partner of Dubai Outsource Zone (DOZ) will provide business process services such as claims processing, customer service, collections, treasury operations, finance and accounting, analytics and risk-related services for clients in the Middle East and North Africa. Read more

  • Wipro signed contract with Workday to provide cloud based HR

    Wipro announced that it has entered into an alliance with Workday to provide Consulting and IT Services to clients deploying Workday solutions. Workday is the leader in SaaS-based enterprise solutions for global human resources, payroll, and financial management. Read more

  • Infosys opens a branch in China-Dalian to provide outsource solutions

    Dalian, October 24, 2011- Infosys China today announced that it has signed a Memorandum of Understanding (MoU) with the Dalian High-tech Zone (DHTZ) Government, to establish a branch company of Infosys Technologies (China) Co. Ltd in DHTZ. This branch company will focus on software development and outsourcing business in the region. Mr. Luan Qingwei, Government leader of Dalian city and other Chinese dignitaries joined Mr. Shaji Farooq, Senior Vice President, Infosys Ltd. and Mr. Rangarajan Vellamore, Chief Executive Officer, Infosys Technologies (China) Co. Ltd. at the inauguration ceremony that was held at Ascendas IT Park in Dalian, China. Read more

  • TCS’s Banking software chosen by UK companies

    India’s TCS, announced today that Scotwest and Capital Credit Unions chose TCS BaNCS Core Banking as their IT platform to transform their infrastructure to address emerging opportunities in Community Banking in the United Kingdom. Cussco, the joint company set up by both these credit unions, will deploy the common platform and support its entire IT architecture throughout the UK to serve its existing customers as well as seek growth avenues, as new regulations open more opportunities in community banking. Read more

  • Wipro wins Knowledge Enterprise award

    Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited, has been recognized as Asia’s Most Admired Knowledge Enterprise (MAKE) winner 2011 for the ninth consecutive time. Read more

  • Infosys launches online banking solution Finacle

    Infosys, a global leader in consulting and technology, today announced the launch of Finacleâ„¢ e-Banking Version 11 at the 2011 BAI Retail Delivery Show in Chicago. Read more

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