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  • IBM sings Strategic Outsourcing Contract With Samlink

    HELSINKI – 16 Nov 2009: IBM (NYSE: IBM) today announced that it has signed a seven-year, 55 million Euro strategic outsourcing agreement with Samlink Ltd, a leading Finnish IT banking services provider. Under the agreement, IBM will manage Samlink’s infrastructure services across its data center environment, enabling Samlink to focus on core infrastructure technology (IT) banking service activities while benefiting from new IBM services technologies. Read more

  • HCL signs remote infrastructure outsourcing contract with Purdue Pharma L.P.

    HCL Technologies Ltd. (HCL), a leading global IT services provider, today announced that it has signed a multi year end-to-end IT Infrastructure Management engagement with pharmaceutical company Purdue Pharma L.P. The scope of this engagement covers management of two data centers and all remote locations of the client in the U.S. Read more

  • The Rise of China BPO

    China is seeing tremendous growth in general and its BPO sector is no exception. Choosing China is not considered a risky proposition anymore as China BPO is no longer in its infancy. The key is to pick the right processes and to work with the right providers that adhere to global standards. The whitepaper discusses China as a viable alternative to India for BPO work, China’s prominence as an East-Asian hub, and recent actions China has taken to mitigate its previous challenges to foreign investment.

    To read the entire white paper download the PDF

  • Gartner recommends Seven key Projects for CIOs during the Next Three Years

    Cannes, France, November 9, 2010 —     With 2011 predicted to be the year when the IT industry will reach nearly $3.5 trillion in revenue and show long-term growth for the next five years, Gartner, Inc. analysts today presented business and IT issues that warrant the greatest attention and demand the clearest strategies for the future. Read more

  • BPO company Zensar buys Akibia to increase its market in Remote Infrastructure Management (RIM) offshore services

    Zensar Technologies Inc USA and PSI Holding Inc., USA (Akibia) today announced that the two companies have entered into a definitive agreement for Zensar to acquire Akibia. Under the terms of the agreement, Zensar will offer to acquire all of the outstanding stock of Akibia through a merger process with Zensar’s wholly owned US subsidiary. Read more

  • Leo Technosoft to Develop an Innovative and Effective Business Intelligence

    Leo Technosoft, a leading Software Product Development Company, is to develop a cost-effective, automated marketing campaign management system using SaaS Tenant framework for one of its ISV partner.
    16th November, 2010, PUNE: Leo Technosoft, one of the leading outsource IT Product Development provider in Pune, is to develop a BI (business intelligent)-product for a leading ISV (independent software vendor) company to automate marketing campaign management system using its innovative SaaS (software as a service) Tenant framework. The product will help companies to come up with better and effective marketing campaigns. Read more

  • BPO company SYNNEX’s division Concentrix bought Encover and Aspire

    FREMONT, Calif., Nov 18, 2010 — Concentrix Corporation, SYNNEX, Business Process Outsourcing (BPO) segment, today announced it has acquired two complementary premier renewal platform companies; Aspire Technology Limited and Encover, Inc., both privately-held. Aspire services IT vendors, distributors and resellers primarily in Europe driving renewal services through its proprietary RenewalsManager SaaS platform. Encover provides automated services primarily focused in the U.S., enabling IT vendors to manage renewals through their enterprise ChESS platform and providing professional services to increase warranty and license renewal rates. Read more

  • Contract research organization INC Research emphasizes value of Outsourcing at conference Clinical Trials Europe 2010

    VIENNA, AUSTRIA, Nov 16, 2010 – INC Research, Inc., a therapeutically focused contract research organization (CRO) with a process for delivering reliable results, will be discussing the value of clinical trials outsourcing at the 9th Annual Partnerships in Clinical Trials, booth #103. Todd Esporas, executive director, Contracts & Functional Services, will be presenting a case study with Fred Naids, PhD, senior strategic sourcing director, Clinical Development Operations and Biometrics at Shire Pharmaceuticals, that focuses on how the two companies use agreed-upon key performance indicators (KPIs) to measure their strategic partnerships. Read more

  • Phoenix Health Systems extends IT Outsourcing contract with Civista Health Inc.

    DALLAS, Nov. 17, 2010 – Phoenix Health Systems, a premier provider of integrated information technology (IT) outsourcing and consulting services for healthcare organizations, announced today that it has extended its agreement with Civista Health Inc. (La Plata, Maryland), to provide information technology infrastructure outsourcing services. Read more

  • Luxoft perdition for Outsourcing Industry 2011

    MOSCOW, N.Y.–(BUSINESS WIRE)– Luxoft, a leading global provider of advanced application and product development services, today announced its 2011 outsourcing industry predictions. As companies continue to rebuild and re-invest following the global economic recession, the overall outlook for the outsourcing industry is strong. Fueled by technological expertise, regional advantages and business alignment capabilities, Luxoft believes that outsourcing will move from a more fragmented function towards a more integrated approach to helping companies achieve business goals in the year ahead. Read more

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