Accenture wins multi-Year Application and Infrastructure Outsourcing Contract
October 9, 2010
CHICAGO, and DEERFIELD, Ill., Oct. 7, 2010– Takeda Pharmaceuticals North America, Inc. (Takeda) has engaged Accenture (NYSE: ACN) to provide a range of information technology (IT) services under a strategic outsourcing contract. Financial terms of the multi-year contract were not disclosed.
Under terms of the agreement, Accenture will provide Takeda with application and infrastructure outsourcing services. Application outsourcing services include development, testing, and maintenance of all applications supporting Takeda’s operations. Infrastructure outsourcing services include service desk management, data center management, server and storage management, end-user computing, and network management.
The services being provided will enable Takeda to focus on driving new innovation into the marketplace to further enhance its competitive positioning.
“Increasing global demands and expanding geographically require a different business model, and working with Accenture will enable us to have worldwide reach,” said Lee Voight, Vice President, Information Technology, Takeda Pharmaceuticals North America, Inc. “Through this new IT model, Takeda will meet its global technology needs, allowing us to continue the important work of helping patients.”
“Bundling application and infrastructure services will help Takeda to achieve even greater IT standardization and synergies and to reduce operating costs,” said Nathan Hansen, executive partner in Accenture’s Life Sciences practice. “We look forward to delivering outsourcing services to Takeda to enable continued high customer service levels.”
The agreement is designed to improve the efficiency and effectiveness of the IT functions at Takeda by transforming processes and increasing automation using Accenture Global Delivery Network centers in New Delhi and Bangalore, and other Accenture and Takeda facilities in the United States. The contract was signed in late September and begins immediately. The contract covers ex-Japan IT services currently provided by Takeda Pharmaceuticals North America