Infosys BPO Wins Outsourcing Award in Process and Application
May 28, 2012

Infosys BPO won the Outsourcing Excellence Award 2012 in the “Best New Process/Application” category, recognizing the company’s strong relationship with its client Rio Tinto. The Outsourcing Excellence Awards are presented by the Outsourcing Center, the premier online community specializing in thought leadership, best practices, and innovation in outsourcing. Read more

TCS team wins National Science Foundation award in USA
May 28, 2012

TCS have won the “People’s Choice” award at the ninth International Science and Engineering Visualization Challenge with their interactive game called Velu the Welder. The international challenge was jointly organized by the US National Science Foundation (NSF) and the American Association for the Advancement of Science (AAAS), publisher of journal Science, to celebrate the grand tradition of visualization, specifically for communicating science, engineering and technology for education and journalistic purposes. Read more

Creating Home Agents for Your Call Center
May 23, 2012

Having a team of work at home agents for your call center can be a great! Outside of the obvious cost savings, a work at home force also exhibits lower attrition levels, offers redundancy in case of disasters, and can allow the outsource provider to tap into a workforce that may be qualified but not able to work in an office atmosphere like busy mothers, the elderly, or the disabled. In this post, I will address some of the things that you should keep in mind in order to create a world class team of home agents for your call center. Read more

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SAP gets huge cloud and extended business process boost with Ariba acquisition
May 23, 2012

SAP on Tuesday announced its intention to buy Ariba for $4.3 billion, a 19 percent premium on Ariba’s market capitalization. Read more

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Searching for data scientists as a service
May 17, 2012

This guest post comes courtesy of Tony Baer’s OnStrategies blog. Tony is senior analyst at Ovum. Read more

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MuleSoft suite of tools eases way for SaaS integration in the cloud
May 17, 2012

MuleSoft this week launched Mule iON SaaS Edition, providing a broad set of new tools and services for swift software-as-a -Service (SaaS) integration in the cloud, and lowering the barrier to SaaS adoption for SaaS providers and developers. Read more

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Gartner predicts Indian IT hardware market will grow to $2.05 billion in 2012
May 14, 2012

Mumbai, India, May 14, 2012— The Indian IT infrastructure market comprising of servers, storage and networking equipment will reach US$2.05 billion in 2012, a 10.3 percent increase over 2011, according to Gartner, Inc. The IT infrastructure market is expected to reach $3.01 billion by 2016. Read more

Investing well in IT with emphasis on KPIs separates business leaders from laggards, survey results show
May 14, 2012

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP. Read more

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For Acorda Therapeutics, disaster recovery protects vital enterprise assets and smooths way to data center flexibility and migration
May 11, 2012

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware. Read more

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Ariba Network plus Dynamic Discounting give startup Mediafly cash flow benefits, help in managing capital
May 11, 2012

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: Ariba. Read more

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