Enterprises should harness the power of social media to better know their markets, says Capgemini
September 29, 2011

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Case study: CharterCARE Health Partners leverages cloud and VDI to aid digital records management, security, regulatory compliance
September 28, 2011

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Cloud-mobile mega trends point to need for rapid, radical applications transformation, says HP
September 27, 2011

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Cloud-mobile mega trends point to need for rapid, radical applications transformation, says HP
September 27, 2011

Listen to the podcast. Find it on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP. Read more

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Essential Components of Service Level Agreement in Outsourcing
September 26, 2011

A service level agreement is very important in outsourcing as it defines and determines the functions and services that the service provider will deliver to its clients along with the amount and quality of such deliverables. A well drafted Service Level Agreement (SLA) takes into account the expectations of the service recipient and the service provider. Read more

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Genpact is growing rapidly in South Africa
September 24, 2011

Genpact has significantly grown its presence in South Africa in the past 12 months, signed contracts with five new clients since the beginning of 2011. Genpact’s growing South African client base comprises various industries slike construction, telecommunications, mining, consumer packaged goods, services, retail, and insurance. Read more

TCS releases software for banking and capital markets
September 24, 2011

Tata Consultancy Services (TCS), today, announced the launch of TCS BaNCS Core Banking Release at event for banking and capital markets, in Toronto. This version continues to build on the industry’s leading scalability , functionality, and flexibility for which the software has come to be associated globally. The new version comes with many features like the following: Read more

What Small Businesses and Start-ups Need to Know about Outsourcing
September 21, 2011

Even though a lot of people have a negative perception of outsourcing, it is seen by many Western companies as an effective business solution. This was specifically evident during the global financial crisis wherein many firms transferred certain processes to deal with the impact of the situation and keep the business going. Read more

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App stores-They’re not just for consumers any more, as more enterprises adopt the model to support mobile work
September 20, 2011

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Genpact buys EmPower Research to increase its capabilities in social media research
September 18, 2011

Genpact, a global leader in business process and technology management, has signed a definitive agreement to acquire EmPower Research, an integrated media and business research company with strong capabilities in social media research, media monitoring and measurement. This acquisition will add significant expertise and intellectual property to Genpact’s Smart Decision Services business, comprising analytics, research, reengineering and risk management services. Closing is expected by the end of the month subject to satisfaction of certain customary conditions. Terms of the deal are not disclosed. Read more

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