HP’s new ALM 11 helps guide IT through shifting landscape of modern application development and service requirements
November 30, 2010

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP. Read more

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HP rolls out ALM 11 in Barcelona to expand managed automation for modern applications
November 30, 2010

Barcelona — In the midst of what it calls a new wave of application modernization in the enterprise, HP on Tuesday rolled out the latest version of its application lifecycle management (ALM) platform here at the Software Universe conference. Read more

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ThinPrint works to take cloud printing to mainstream
November 30, 2010

With companies putting more applications and data into Internet clouds, cloud printing is gaining momentum in the enterprise. Read more

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Is Tata Consultancy Services (TCS) a sweatshop?
November 29, 2010

Tata Consultancy Services (TCS) has recently announced its second quarter numbers which have not only surpassed market expectations but have also achieved several milestones that were recently noted by N Chandrasekaran, their managing director, CEO, and S Mahalingam, their chief financial officer, in an interview for the Business Standard. They noted that from a demand point of view, the recent uptick has been robust and they are seeing significant deal flow and deal closures across market segments. Moreover, they noted that they are seeing double-digit growth in BPO and will maintain margins in the 27% range but nevertheless, there is still some uncertainty in the overall macro environment. Read more

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Main IT outsourcing trends in CEE region – and much, much more at no cost…
November 28, 2010

What are the main development trends on IT outsourcing services market? How about the main outsourcing drivers in the near future? Has the recession and the following cost-pressures changed the companies’ attitude to outsourcing? What are the main advantages, disadvantages, trends, image and specifics of the CEE region as a cluster of IT outsourcing services providers? Will Europe outrun the USA as the biggest outsourcing spender in the coming years? How does the growth of new technology trends (Cloud computing, virtualization, etc) impact IT outsourcing and business models? – These and other important ITO issues have been discussed in the newest report “Central and Eastern Europe IT Outsourcing Review”, being a research effort undertaken annually by the Central and Eastern European Outsourcing Association (CEEOA).

Except of that, the report presents results of an online survey, where representatives of 246 companies located in CEE countries have been interviewed. This unique publication also presents profiles of these countries, covering such data as capital, population, GDP, ITO market volume, number of companies, number of professionals in IT services industry, their hourly rates and useful links. A comprehensive list of companies operating in CEE countries is a useful reference for individuals and companies interested in CEE region.

The full 164-page-report (which is free of charge) can be downloaded from the following location:

http://ceeoa.org/CEE_ITO_Review_2010.zip

Magdalena Szarafin
http://www.szarafin.info

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The Rise of China BPO
November 27, 2010

China is seeing tremendous growth in general and its BPO sector is no exception. Choosing China is not considered a risky proposition anymore as China BPO is no longer in its infancy. The key is to pick the right processes and to work with the right providers that adhere to global standards. The whitepaper discusses China as a viable alternative to India for BPO work, China’s prominence as an East-Asian hub, and recent actions China has taken to mitigate its previous challenges to foreign investment.

To read the entire white paper download the PDF

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How to automate ALM: Conclusions from new HP book on gaining improved business applications as a process
November 27, 2010

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP.
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Gartner recommends Seven key Projects for CIOs during the Next Three Years
November 26, 2010

Cannes, France, November 9, 2010 —     With 2011 predicted to be the year when the IT industry will reach nearly $3.5 trillion in revenue and show long-term growth for the next five years, Gartner, Inc. analysts today presented business and IT issues that warrant the greatest attention and demand the clearest strategies for the future. Read more

Automating the managed application lifecycle helps Delta Airlines deliver better business results
November 24, 2010

Listen to the podcast. Find it on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP. Read more

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Innovation requires a different sourcing approach
November 24, 2010

Outsourcing either business or IT activities to improve the organizations capabilities to innovate and speed-to-market may look at first sight a contradiction. Typically outsourcing is used to reduce cost, with standardization and less responsiveness regarding new business demand as a side effect. It has to be efficient and low cost comes typically at a price. Read more

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