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Survey reveals that 75% of executives prefer domestic vs offshore outsourcing
February 26, 2010

Westborough, MA, Feb 25, 2010 (PRWeb.com via COMTEX) — Advans, a solution provider and IT consulting firm, has announced today, the results of a survey that highlight the growing popularity of domestic outsourcing. According to the Advans’ IT Outsourcing Survey, 75 percent of executives prefer outsourcing domestically rather than offshore. Additionally, the survey found that 37 percent of executives were interested in additional outsourcing of at least some IT functions in the next 12 months. The top two areas under consideration are QA activities and database administration. Read more

Finance & Accounting Outsourcing expected to grow in 2010
February 26, 2010

DALLAS, February 25, 2010 ─ The Finance and Accounting Outsourcing (FAO) market in 2010 is expected to resume a growth trajectory more similar to pre-recessionary levels, moving towards 20 percent and reach nearly US$3.7 million in annual contract volume (ACV), according to the Finance & Accounting Outsourcing Annual Report 2010 by Everest, a global consulting and research firm. Annual ACV growth slowed to 11 percent in 2009, as compared to 20-plus percent growth rates in 2006-2008, according to the study. The FAO market reached US$3.1 billion in annual spending (ACV) last year, representing about US$24 billion in total FAO spending. Read more

Outsourcing 2010: repairing of crisis contracts?
February 25, 2010

Because of the economic crisis have many companies deployed aggressive scenario’s to cut cost. This resulted among others in stretching the definition of ‘non-core’ activities in order to outsource them to an external party (including selling off offshore captives to cash rich vendors). Read more

Written by François Zielemans · Filed Under Outsource Blogs | 1 Comment 

Electrolux signs a five year IT Infrastructure outsourcing with HCL
February 24, 2010

Noida, India/London, UK – February 22, 2010 – HCL Technologies Ltd. (HCL), a leading global IT services provider, today announced that it has signed an IT Infrastructure Management engagement with Electrolux, a global leader in home appliances and appliances for professional use. Read more

Wipro signs 10-year IT outsourcing contract
February 24, 2010

IT major Wipro Ltd, and leading public sector bank Punjab and Sind Bank (PSB) today announced that they have signed a 10-year contract for comprehensive IT outsourcing services for PSB. The contract was signed in Delhi in the presence of Sardar G.S.Vedi, Chairman & Managing Director, Punjab and Sind Bank and Anand Sankaran, Senior Vice President and Business Head, Wipro. Read more

India’s ITES/BPO Industry Turns to Domestic Market, New Geographies in Difficult Times
February 23, 2010

Although the U.S. market is still huge as far as outsourcing is concerned and Europe is an income generator for software outsourcing to India, the downturn in the global economy has made some waves in the domestic market and other new locations. Read more

Written by Jacob Cherian · Filed Under BPO Blogs | Leave a Comment 

Does Business Process Standardization help BPO?
February 21, 2010

We all know how outsource companies brag about their CMM level, Six Sigma, COPC – 2000, etc. Two years back I wrote an article explaining how business process standardization helps customers in their outsourcing projects. Last week I read an article in Harvard Business Review, When Should a Process Be Art, Not Science? that made me to think about standardization and BPO. Read more

Written by Mani Malarvannan · Filed Under BPO Blogs | 3 Comments 

Zynga to Build Next Generation Offshore Center in Bangalore, Tap India Online Game Market
February 18, 2010

Social game provider, Zynga, has said it plans to expand its operations from its base in the U.S. to a center in India. Not surprising, since Bangalore, India heralds the title – the world’s outsourcing hub. Read more

Written by Jacob Cherian · Filed Under KPO blogs | Leave a Comment 

Outsourcing Market Continues to Signal Global Recovery
February 18, 2010

DALLAS – (Business Wire) The outsourcing and offshoring market witnessed continued trends of global recovery as evidenced by sustained global transaction activity led by buyers in the United States and Europe, continued captive growth, increased hiring by leading Indian suppliers, and other indicators, according to the Market Vista: Q4 2009 report by Everest, a global consulting and research firm. Everest’s quarterly study on global outsourcing and offshoring activity reports transaction volume in the fourth quarter was similar to the third quarter, but a few mega-deals pushed annual contract value (ACV) up 72 percent to about US $4 billion. Read more

Wipro Receives 2010 Global Impact Award from Metro Atlanta Chamber of Commerce
February 18, 2010

Wipro Technologies, the global IT Services business of Wipro Limited (NYSE:WIT) today announced that it has received the Metro Atlanta Chamber of Commerce Global Impact award. Global Impact Awards are presented annually by the chamber, honoring companies that helped attract, retain or expand international business in the metro area each year. Read more

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