Gartner Says One-Quarter of Top BPO Providers Will Not Exist in 2012
September 30, 2009

Analysts Identifies Six Key Warning Signs When Evaluating BPO Vendors Read more

TCS signs multi-million dollar outsourcing deal with Singapore’s People’s Association
September 30, 2009

Singapore, September 30, 2009: Tata Consultancy Services (BSE: TCS.BO, NSE: TCS.NS), the leading IT services, business solutions and outsourcing firm today announced that it has been chosen by Singapore’s People’s Association, a statutory board under the Ministry of Community Development, Youth and Sports, to provide annual Application Management Services (AMS) for two years in a multi-million dollar deal. The People’s Association is a grassroots government organization in Singapore. Read more

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Is China’s Economy Growing?
September 29, 2009

China’s GDP is back to 10% and thanks to the 2009 stimulus package there are tens of thousands of infrastructure jobs in progress. So why aren’t more decision makers including China in their plans? One Tampa company did just that. Read more

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When outsourcing fails: How to avoid driving off a cliff?
September 27, 2009

Over the last decade, outsourcing has evolved into a standard global business practice that is considered by some to be a silver bullet that allows an organization to become more efficient and to lower overall operating costs. However, while the benefits of outsourcing along with numerous successful outsourcing case studies are often cited, there are very few specific examples reported of outsourcing failures and even fewer studies that report actual statistics about such failures. Read more

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Ease labour norms to make India attractive to outsourcers
September 25, 2009

India has improved its rank by two percentile points from 2008 in World Bank’s Doing Business Survey 2009 with reforms introduced in at least five key areas (Out of 10 sets of quantitative indicators studied across 181 countries by the World Bank over five years) doing business in India is still not a child’s play. Read more

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Do Europeans look differently at offshoring?
September 24, 2009

I visited a couple of months ago a senior IT executive from a large insurance firm and we discussed among others their sourcing strategy. The executive mentioned they are considering (offshore) outsourcing certain additional activities, while they are at the same time contemplating whether some of the IT activities they outsourced more than ten years ago should be insourced again. Read more

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AP State Government awards the largest State Wide Area Network Project in India to TCS
September 24, 2009

Mumbai, September 23, 2009: Tata Consultancy Services (TCS), (BSE: TCS.BO, NSE: TCS.NS), a leading IT services, consulting, business solutions and outsourcing firm, announced today that it has won the country’s largest State Wide Area Network (SWAN) project from the State Government of Andhra Pradesh (AP) on a five-year Build, Own, Operate, and Transfer (BOOT) model. This is the fourth SWAN project TCS has bagged in a row, demonstrating wider acceptance of its expertise in the infrastructure management space.TCS is also implementing SWAN projects in other Indian states – Chattisgarh, Tamil Nadu, and Bihar. Read more

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China quality gets a bad rap. Who’s responsible anyway?
September 23, 2009

The stigma sticks with China like white on rice. Defective products, overabundant lead content, intellectual property infringement. China is constantly blamed for quality issues in products sold in the West. But who really is responsible for ensuring quality can be found in products shipped abroad from China? Read more

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Manufacturing Outsourcing Growing in India
September 23, 2009

On my way to the Grand Canyon, I once happened to visit a souvenir shop in Arizona, where, little figurines of ‘indigenous’ Indian art, discreetly bore a ‘Made in China’ tag! Later, I was not surprised to learn that almost 80% of toys sold in the US are made in China. Now, this tide is turning its course to India. Read more

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Infosys Named as a Top Supplier for Sears
September 22, 2009

Fremont, California and Bangalore, India – September 22, 2009: Infosys Technologies Limited (NASDAQ: INFY) has been named a 2008 Partner in Progress for Sears Holdings Corporation. Infosys received the award for superior information technology services and outstanding client support. Read more