Do you want to reduce your expenses? e-Invoicing is the solution!
August 31, 2009

There are about 28 billion invoices issued in Europe each year. About half of them in B2B market segment. Using e-Invoicing makes it possible to cut costs even by 70%. Why not use this solution? Read more

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Bad employers, toxic bosses and RPO vendors take note: The downturn is easing
August 30, 2009

After months and months of news about layoffs and rising unemployment, there are signs that the “Great Recession” might be ending soon (or at least easing) and hence, now is a good time to start considering just how bad it really is right now and what a recovery will mean for workers, employers and recruitment process outsourcing (RPO) in particular. Read more

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Capgemini Survey Reveals Outsourcing is Key to Recovering from the Downturn
August 30, 2009

Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, announced the results of the Capgemini Executive Outsourcing Survey which found that most executives today agree that outsourcing IT, finance and accounting, HR or procurement can help a company survive the current economic downturn. The survey also revealed that while a majority of executives (79%) recognize outsourcing may have a poor public perception, this has little to no effect on most executives’ (72%) decision to outsource, suggesting the benefits of outsourcing outweigh the potential negative impact from poor public opinion. Read more

Hollywood outsourcing to Bollywood
August 30, 2009

When Steven Spielberg’s cash strapped DreamWorks Studios received a lifeline of $825 million as part of a 50:50 joint-venture with India’s Anil Ambani founded Reliance Big Entertainment (RBE), the reaction in India was, “’Wow! India has more money than Spielberg!” Read more

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Outsourcing: A buyers’ market for now
August 30, 2009

If you are a buyer, the economic downturn has turned the real estate, automotive and just about every other market, including the market for outsourced services, into buyers’ market. In fact, CFO.com recently pointed out that when it comes to negotiating outsourcing contracts, customers are clearly in the driver’s seat given the numbers of delayed outsourcing projects there are due to the uncertain economy. Moreover, many firms providing IT outsourcing services have already taken a hit from the the consolidation on Wall Street. And after the Satyam accounting scandal hit, they took another hit when customers became more aggressive when negotiating outsourcing contracts. Read more

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Scandinavian Airlines Awards Finance and Accounting Business Process Outsourcing Contract to Accenture
August 25, 2009

STOCKHOLM–(BUSINESS WIRE)–Accenture (NYSE: ACN) will provide Scandinavian Airlines (SAS) with finance and accounting (F&A) business services in Western Europe under a seven-year business process outsourcing (BPO) agreement. Read more

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Infosys BPO Partners with MortgageFlex
August 25, 2009

Bangalore, India – August 25, 2009: Infosys BPO Ltd., the business process outsourcing subsidiary of Infosys Technologies, today announced its alliance with MortgageFlex Systems, Inc. The alliance focuses on the support of U.S. loan servicing loan modification initiatives as defined under the Home Affordable Modification Program (HAMP) or alternative loan modification programs. Read more

Intelligent outsourcing: Money is not (that) important
August 25, 2009

The first driving force for outsourcing is the cost aspect. However, the cost aspect should not be the only decisive factor. Both: monetary and non-monetary factors should be taken in consideration. It becomes especially clear while talking about Business Transformational Outsourcing (BTO) Read more

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Get ready for public sector outsourcing
August 24, 2009

The winds of change have begun to blow. Two highly successful industry leaders, or shall we say thought leaders, have been asked to put aside their private portfolios and assigned cabinet rank in the Congress-led union government, to steer two ambitious government projects. Read more

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India Vs Philippines: Outsourcing outlook
August 24, 2009

Whereas India is still considered to be the preeminent offshore outsourcing destination for IT services as well as in BPO, the Philippines has fast made a name for itself in providing offshore call center and BPO related services. In fact, few can argue that Filipinos, with their relatively neutral accents and better understanding of and affinity towards American culture, aren’t at least better at providing voice related work. Hence, the global economic crisis is affecting the outlook in both countries differently. Read more

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