Is recession good for the outsourcing industry?
June 29, 2009

The most recent recession in the U.S. has been affecting industries across all verticals. President Obama has appointed former business executives like Charles E Phillips to his economic advisory board to help reverse the damage, but still companies are feeling the burdens of the economy and resorting to other measures to stay afloat.

It may sound indifferent, even callous to say that recession may be good for the outsourcing industry but the ground situation at least supports this assertion. Because the cost argument works so strongly in favour of the outsourcing model, experts predict that it is likely to break through even the remaining resistance as business becomes more adept at using the tool to cut cost and improve efficiency. Read more

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Tech Mahindra enters in a strategic alliance with WIN
June 29, 2009

Tech Mahindra, global systems integration and business transformation specialist, entered into a strategic alliance with WINplc, the leading provider of interactive mobile information and entertainment services. Read more

WNS Awarded ‘Best New Outsourced Shared Services Organization’
June 29, 2009

The company was honored for its outstanding shared services delivery for Aviva plc, one of the world’s largest insurance groups. Read more

Multisourcing: A truly global outsourcing delivery model
June 29, 2009

Outsourcing and offshoring business processes and IT functions in particular is no longer a simple matter of choosing between a couple of providers with locations in India or Ireland. The emergence of so many new providers with different sets of capabilities along with numerous potential offshore, nearshore and even homeshore locations has created a new complex global delivery paradigm known as multisourcing. Read more

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Indian Outsource industry on notice
June 25, 2009

At last week’s fifth India Innovation Summit 2009, Wipro’s chief executive officer Azim Premji warned that India should not be complacent and fall into the “India advantage” trap and what he referred to as India’s “thumping on the back” mentality as competition was fast catching up (somewhat ironically, this year’s summit was entitled: “The Role of Innovation in an Economic Downturn – The India Advantage.”) Read more

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Testing waters in diagnostic and lab services outsourcing
June 25, 2009

In a recent Frost & Sullivan end user survey that implicated 500 central labs across Europe, lab managers were asked what they would do if they needed to perform a particular assay for which they did not have the right testing equipment. Read more

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Patni Computer Systems Opens First Delivery Center in Latin America
June 25, 2009

QUERETARO, Mexico–(BUSINESS WIRE)–Patni Computer Systems (BSE: PATNI COMPUT, NSE: PATNI, NYSE: PTI), a leading global IT and BPO services provider, today announced the opening of a new delivery center in Queretaro, to augment its global delivery capabilities and serve the North American and Latin American markets. Read more

Synygy Introduces Sales Compensation Management Outsourcing Services for Small and Mid-sized Companies
June 25, 2009

CHESTER, Pa.–(BUSINESS WIRE)–Synygy Inc., the most experienced provider of sales performance management (SPM) solutions, today introduced sales compensation management (SCM) outsourcing services for small and mid-sized companies. Read more

Birlasoft Among 10 Best Outsourcing Service Providers in Australia/New Zealand
June 25, 2009

NOIDA, India–(BUSINESS WIRE)–Birlasoft has been named among the top 10 best outsourcing service providers in Australia and New Zealand region, by the International Association of Outsourcing Professionals (IAOP), in their list 2009 Global Outsourcing 100. Read more

Jaguar Land Rover Signs B2B Outsourcing Agreement with GXS
June 25, 2009

GAITHERSBURG, Md. and LONDON — June 24, 2009 — GXS, a leading provider of business-to-business (B2B) e-commerce solutions, today announced that Jaguar Land Rover (JLR) has signed an agreement for GXS Managed Services. A subsidiary of Tata Motors Limited, India’s largest vehicle manufacturer, JLR was seeking a B2B provider that could provide a flexible and scalable infrastructure, enabling the company to continue working with more than 850 electronic data interchange (EDI)-based suppliers around the world. GXS Managed Services is a comprehensive suite of B2B outsourcing services that provides the on-going management and maintenance of a company’s global B2B e-commerce network and transactions.

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