Rigorous cost control and operational efficiency are quoted as the main reasons for the TCS profit growth.
For more details visit
BPO Research firm NelsonHall predicts Business Process Outsourcing market will grow to $450 Billion by the year 2012. Current economic conditions, organization’s focus in emerging markets like China and India are quoted as the main reasons for the growth of global BPO market.
For more details on the research report visit
Demand for Legal Process Outsourcing, popularly known as LPO has been increasing steadily for the past few years. Recent housing melt-down in US has forced companies to look for offshore LPO providers to cut cost and to increase productivity.
To read the full news visit
Is it better for companies to outsource customer service to a domestic vendor or to an offshore outsource vendor?
Success of any large-scale BPO project starts with contract negotiation and it doesn’t stop there. It is only a first step, the final success of your BPO project depends on how you structure your contract and what elements you put in your BPO contract.
Last week-end I read an article about Mortgage process outsourcing, it nicely explained the advantages of mortgage BPO.
Is it the right time to consider mortgage process BPO?
Offshore outsourcing projects can fail for various reasons. In this blog we will explore some of the common reasons for the offshore outsource failure and explore various ways to avoid it. Read more
Companies must understand that security should be there top most concern in outsourcing the work to offshore locations. This is even more critical in BPO, where the business data is sent to offshore to BPO vendors to work on those data. Following are some general guidelines companies can use in evaluating the security infrastructure of their offshore BPO vendors. Read more
In this blog I will try to explore how typical medical BPO companies process the medical bills from their offshore locations. Though this blog will not get into the details of the medical billing and transcription process, readers can understand how a typical medical billing and transcription company conducts their operation remotely. Read more
In this article we’ll explore the benefits of business process standards and how it helps companies in their BPO initiatives. Companies that use standard business processes and tools will reduce cost and risks associated with their BPO projects. They’ll also improve the quality of the BPO operations and management. Read more